Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.
Responsible for leading the Freight Profitability department which includes National and Field customers. The Sr. Manager will work closely with many cross-functional teams to improve the profitability of customer pricing and contracts. The successful candidate will have strong collaborative leadership skills and ability to drive change and improvement.
Primary Responsibilities
Evaluate current processes and systems, implement changes to optimize profitability and improve efficiencyPartner with National Account Executives to negotiate pricing and contractsSupport Pricing, Sales, Operations, and other functions within the company on customer profitabilityAssist Costing Analysts with customer questions and help resolve issuesMaintain and develop strong relationships with customersManage team workload, accuracy, and prioritization of accountsProvide continuous training to employees and ensure profitability annual metrics are metTroubleshoot system, process errors and develop solutionsPerform deep-dive analysis on customer pricing profiles Develop strategies to optimize profitabilityProject support on an ad-hoc basisInteract with senior management and act as liaison between customers and senior management to resolve customer issues.Manage a team of National and Field analysts. Team size will vary, regularly at least 15 team members.Job Qualifications
Education:
Bachelor’s degree in business, finance, mathematics, statistics or a related field preferred or equivalent work experience.Experience:
10+ years of pricing and profitability experience in the transportation industry; preferably LTLKnowledge of LTL rates including base rates, classes, weight breaks, FAKs, discounts, etc.…Strong phone and verbal communication skills along with active listening skillsAbility to deal with different types of personalities and effectively handle high-stress situations in a calm mannerAbility to multi-task, set priorities and manage time effectivelyProven negotiation abilitiesProficient in English; good knowledge of additional languages desiredProficiency with Office programs, such as Outlook, Excel, and WordWorking Days:
Shift and hours to be determined.Working Shift:
Shift and hours to be determined.Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive:
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
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