Sr. Operation Mgmt Specialist **General Information** Req # WD00078379 Career area: Information Technology Country/Region: Singapore State: Central Singapore City: SINGAPORE Date: Monday, February 10, 2025 Working time: Full-time **Additional Locations** : * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **Experience:** + Minimum of 7+ years of experience in IT administration, with at least 4 years focusing on Microsoft Intune. + Solid experience in managing mobile device management (MDM) and mobile application management (MAM) solutions, especially within the Microsoft ecosystem. + Experience with Azure Active Directory (Azure AD), Office 365, and other Microsoft services is highly desired. + Familiarity with endpoint security solutions such as Microsoft Defender for Endpoint and other related security tools. **Skills & Competencies:** + Strong understanding of Microsoft Intune architecture and services. + Expertise in configuring, deploying, and managing mobile devices and applications. + Experience with conditional access, compliance policies, app protection policies, and other Intune security configurations. + Monitor and ensure device compliance with internal and external security standards and regulatory requirements. + Integrate Intune with other security solutions (e.g., Azure AD, Microsoft Defender for Endpoint, etc.) for a unified security approach. + Work with cross-functional teams (e.g., IT, Security, Operations) to ensure smooth deployment and integration of Intune-managed devices and applications. + Generate and analyse reports on device compliance, app deployments, and other key metrics. + Evaluate and recommend new solutions to improve Intune deployment, performance, and security. + Sound knowledge on Microsoft SaaS administration. + Strong problem-solving and troubleshooting abilities. + Ability to create and deliver documentation, training, and support materials. + Excellent communication skills and the ability to work in a collaborative team environment. + Familiarity with PowerShell scripting and automation for Intune management tasks is a plus. + Troubleshoot and resolve complex issues related to Intune device enrolment, application deployment, and security policies. + Provide high-level technical support for troubleshooting device-related issues and escalating as needed. + Assist in handling incidents, ensuring minimal impact to end-user productivity and device availability. **Certifications:** + Microsoft Certified: Azure Administrator Associate or equivalent Intune/MDM certifications are preferred. + Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) is a plus + Intune or MDM-related certifications are a plus. **Additional Locations** : * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE * Singapore * Singapore - Central Singapore * Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE