Scope:

Review and interpret net new contracts while verifying accuracy, terminology, and specifications. Support internal and external customers through swift and accurate contract processing and efficient issue resolution.Assist in Fulfillment, Hardware, and Customer Account requests as needed.

What you'll do

Work through the Order to Cash Process to ensure contracts are processed in a timely and efficient manner.Validate and Process all net new subscription, software, maintenance, and education contracts ensuring their accuracy and escalating any issues that may ariseAbility to work with multiple teams to resolve any discrepancies or disputes, to include Sales, Legal, Revenue Recognition, Renewals, Billing, and Revenue AccountingProcess Fulfillment request for new software and monitor the fulfillment queue for any existing customer requestsResearch and resolve entitlement issues involving net new deals as they ariseProcess Hardware requests as neededMonitor the Contact/Address request queue and assist in adding customer contact and address information into the customer accountAssists with month-end and year-end closing process

What we are looking for

5+ years of experience in OTC, contract processing, invoicing, or related fieldStrong knowledge of contractual, accounting, financial principlesStrong analytical skillsExcellent communication and interpersonal skillsStrong attention to detail and ability to multitaskMust be adaptable to change, customer-focused, and resourcefulProven ability to work independently and in a team environmentProficient in Microsoft Applications (Excel Outlook, Exel, etc.) and other accounting softwareExperience with Salesforce and Apttus is a plus, but not requiredExperience with Workday is a plus, but not requiredWilling to work overtime and the occasional weekend/holiday as needed.

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The salary range for this position is: USD $45,919.92 - $56,080.07

The salary range information provided, reflects the anticipated base salary range for this position based on current national data.  Minimums and maximums may vary based on location.  Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors.  In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes: 

Comprehensive Medical, Dental and Vision 

401K with Matching 

Flexible Time Off 

Corporate Fitness Program 

Wellbeing Days 

A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.