As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

The Senior Partner/Alliances Business Operations Analyst role is a global role responsible for the planning, execution, and management of the capabilities needed to support our Partner/Alliances go to market business. The role will lead the digital transformation of our Partner Experience across targeted and prioritized capabilities. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability through self-service, and represent the Partner across various cross-functional teams.

What You'll Do:

Subject matter expert and single point of contact for assigned Partner capabilitiesInterface with IT teams, providing, prioritization, user stories, user acceptance testingInterface with GTM Program teams to understand business priorities and respective policiesInterface with business architecture team for process documentation and inter-dependencies for Partners across the companyCreate and maintain a prioritized list of enhancements and roadmap of deliverablesCreate supporting documentation and work instructionsLead change management, including documentation creation and handoff to Partner field teamsCreate and manage metrics – adoption, SLA, support – identifying opportunities to constantly improve and streamline processes, leading the execution of improvement cross-functionallyCreate and maintain a governance model for assigned capabilitiesCreate a maintenance process to ensure high level of data and system hygienePoint of escalation for the Partner operations field teams

What You'll Need:

Bachelor's degree Minimum 5 years of Partner Operations experienceExperience managing key capabilities such as Contracts, Deal Registration, Partner On-boarding, Partner CPQ and Order Processing, Partner Training and CertificationsExtensive experience with SFDC/Salesforce.comExperience at a fast-growing SaaS businessStrong analytical background and ability to flush out anomaliesBe a self-starter, detail-oriented, and operationally-mindedExcellent presentation and communication skillsExpertise in business applications including Excel, PowerPoint, Clari, Crossbeam and BI (Tableu a plus)Ability to work in a fast-paced environment and manage through ambiguity

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Benefits of Working at CrowdStrike:

Remote-friendly and flexible work culture

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs 

Competitive vacation and holidays for recharge  

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $0 - $0 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.

Expected Close Date of Job Posting is:02-19-2025