Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

 

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

 

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

 

About the Role: We are seeking an experienced cybersecurity professional to serve as a strategic leader and customer-facing director within the Identity and Access Management (IAM) practice. This role combines technical expertise with business acumen to drive growth, secure new business opportunities, and deepen relationships with key clients. The Sr. Practice Director will work closely with sales, delivery teams, and clients to align IAM solutions with our customers’ security and business objectives.

 

Key Responsibilities:

Strategic Leadership & Business Development

Define and implement the IAM strategy at WWT, encompassing pre-sales and post-sales service offerings, while shaping the long-term vision to establish IAM as a $1B portfolio within the Global Cyber practice." Serve as a catalyst for demand generation across the IAM portfolio, partnering with specialty sellers, client teams, and consulting services so that they can identify opportunities and drive new business. Identify and pursue cross-sell and up-sell opportunities both within the IAM portfolio (first), then the Global Cyber GTM (second), and finally the WWT full portfolio to align with clients' evolving needs. Collaborate with clients to design tailored solution blueprints, support pre-sales conversations, architectural roadmaps, and strategy development, and effectively communicate proposals. Lead a team of industry experts who develop complex IAM solutions, supporting the scoping of client needs and ensuring alignment with client expectations and organizational capabilities. Act as a mentor for Technical Solution Engineers (TSE) and Technical Solution Architects (TSA), providing guidance on solution strategies and client engagement, along with career development.

Client Engagement & Solution Development

Contribute a deep understanding of client security concerns and tailor solutions to meet their specific IAM needs, while maintaining this body of knowledge and serving as a model for others. Maintain expert-level knowledge in multiple IAM areas (e.g., IGA, DAM, PAM) and guide internal "tiger teams" (i.e. CoE) and clients on IAM strategies at a programmatic level. Ensure client concerns are matched with strategic IAM offerings, both from a product and services standpoint, and highlight additional long-term strategies to enhance their security programs.

Operational Excellence & Team Leadership

Guide IAM teams on the development and delivery of key program initiatives, fostering a high level of operational efficiency. Oversee and refine IAM policies, standards, and identity lifecycle management processes, ensuring best practices in user provisioning, authentication, and access control. Develop and communicate IAM roadmaps, collaborating with business and cybersecurity stakeholders to drive strategic alignment. Support negotiations with external vendors and manage third-party IAM solutions to complement internal capabilities.