Located in Cumberland, MD – UPMC Western Maryland is full of opportunities for those looking to take the next step in their career! We are currently hiring a Sr. Practice Manager to support our Urgent Cares and Occupational Health.

This is a Monday – Friday, dayshift position. Previous practice management experience is highly preferred.

*The candidate will be placed in the appropriate job title on the career ladder based on education/experience. Pay rates shown are for the Sr. Practice Manager job title.

The Sr. Practice Manager will oversee all operational aspects of the practice sites to ensure quality patient care.

Responsibilities:

Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers. Supervise and oversee practice budgets. Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable. Serve as liaison to various UPMC departments and resources. Serve as liaison for renovations, construction, and building utilization with UPMC and outside construction services. Develop strategic plans for practices. Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas. Ensure compliance with all UPMC policies and procedures. Communicate effectively with staff, physicians, and peers through oral and written communications. Assist in the due diligence, practice valuations, contract negotiations, and staffing as required. Assist in physician relations as necessary. Maintain knowledge initiatives as it relates to the operation of the practices. Oversee and assist in the recruitment of staff and new practices. Review and evaluate the effectiveness of current procedures and plans with the Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations. Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.