The Staff Technology team enables the Chick-fil-A digital enterprise by partnering on purpose to empower business transformation. From technology consulting and design to implementation and maintenance, the team is responsive to stakeholder business requirements while bringing a forward-looking, systems mindset and approach to the work. Key audience segments within the purview of this sub-team include Chick-fil-A, Inc Staff members and select vendor partners. Key functional partnerships include Campus Planning & Operations and Organizational Effectiveness.
The Sr. Principal Team Leader of Digital Workplace leads a team responsible for Chick-fil-A's overall strategy, design, and implementation of our Digital Workplace for staff. The team serves as technology partner to Campus Planning and Operations and Organizational Effectiveness creating multi-year technology roadmaps, partnering on system selections, and leading implementations. The work of this team has broad impact on all staff.
This role is responsible for the strategic oversight and implementation of Microsoft's comprehensive suite of products for enterprises as well as all collaboration platforms, productivity applications, AV technology and other custom built or SaaS tools. This work is essential for a modern and efficient work environment, bringing the digital and physical worlds together. This role requires a strategic thinker with strong leadership skills, experience in digital workplace technologies, and a passion for creating seamless and empowering user experiences.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities Lead, assess, and mentor a team of team leaders, business analysts and systems analysts with in-depth knowledge about their specific domainsLead a portfolio of technical initiatives and/or programs with impact to all of staffServes as a trusted technology advisor to Campus Planning and Operations and Organizational EffectivenessDrive strategy for Microsoft's full suite of products for enterprises across all audiencesDevelop and drive strategy for productivity, collaboration, and project management tools including overall governance processPartner with Staff Digital Experience role to ensure overall coordination with broader Staff Digital Experience strategyAssign work and provide guidance on prioritization to the team to ensure delivery of business outcomesPartner with business areas to develop, maintain and execute on 3-year technology roadmapsPartner with the business and other areas of DTT to enable new capabilities (i.e. GenAI)Execute on departmental plans and adapt depending upon resources or challengesManage the team’s budgetImplement and execute technology strategies within the Campus Planning and Operations and Organizational Effectiveness as well as enable the productivity and collaboration of all staffIdentify opportunities to align work in multiple areas to maximize value to Chick-fil-ALead vendor selection process for new SaaS products and oversees team on technical implementationLead legal contracting for new and existing vendorsSelect vendors and manage relationships for productivity and collaboration tools (Microsoft, Atlassian, Miro, etc.)Select and oversee external resources allocated to the team to meet business demands and goals
Minimum Qualifications Experience leading a team, serving as a business analyst or systems analystExperience leading a team
Experience working as a business analyst, systems analyst
Experience with collaboration, productivity and project management tools
Proven ability to manage complex projects and deliver results
Experience working with budget and contracts
Experience managing vendors and holding them accountable
Experience with vendor selections and SaaS implementations
Experience with agile methodology
Ability to understand and influence business needs, then translate them to techno-functional requirements that deliver desired outcomes
Strong verbal and written communication skills
Excellent personal and relational intelligence 
Demonstration of leadership and strong collaboration
Ability to quickly learn and comprehend technical trends and opportunities 
Self-starter who completes responsibilities with minimal supervision
Team player who is committed to both the team and the initiatives
Strong decision-making skills with the ability to collaborate and make decisions in the gray
Sharp analytical and problem-solving skills
Ability to effectively select and manage vendors
Servant spirit with strong sense of stewardship
Preferred Qualifications
EXPERIENCE LEADING COLLABORATION, PRODUCTIVITY SYSTEMS
Minimum Years of Experience 8 Travel Requirements 10% Required Level of Education Bachelor's degree or equivalent experience Preferred Level of Education Bachelor's Degree Major/Concentration Technical Field of Study, Human-Centered Design, Human Computer Interaction Submit Resume ApplyApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Interested in this opportunity?Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need. Application FAQs