On September 20th 2017, Amazon.co.jp announced the launch of “Amazon Business”, a new marketplace to meet the procurement needs of businesses of every size – from small business to large multi-national organization, as well as institutional buyers like universities, schools and public offices. “Amazon Business” customers benefit from a range of business-tailored features such as Pay by Invoice, and reporting and analytics to gain visibility into how their business is spending. Businesses can take advantage of business-exclusive pricing and quantity discounts, and Business Prime. All of this is added to the selection, convenience and value customers expect from Amazon.

In order to address business customers’ needs across industries, we need to not only leverage global platform but also provide customized solutions to the customers.

This Senior Product Manager has a responsibility for ensuring customer experience for targeted segment of customers throughout a product lifecycle –i.e., s/he identifies opportunities and gaps in products/programs, defines requirements, verify products closely collaborating with stakeholders like Sales team and Global Product/Program Management team and drive the launch of additional & new initiatives.

Products are mainly focus on enhancement of customers’ experience especially for pricing and selection.

Key job responsibilities
- Assess voice of customers, identify business opportunities, articulate required customer experience and clarify Japan specific requirements.
- Define those business requirements working closely with sales team and research team, control product development projects and verify / localize products to ensure customer experience working with global product management / development teams.
- Work closely with global Amazon Business Product/Program Management team to understand mid-long term roadmap and reflect Japan specific requirements to roadmap.
- Work with Customer Service, Legal, Finance, Compliance and Tax to assess requirements
- Keep leaderships updated on product roadmap, project status and issues / opportunities in products.


A day in the life



About the team
◆Amazon business intake cases
◆Business Introduction and employee Interviews
◆Welfare and benefits

✓ Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request for support, visit Disability Accommodations

✓ Amazon is striving to be Earth’s Best Employer. Want to learn about Amazon's employee diversity and inclusion efforts? Visit About Amazon


6909360051, 262051techxbiz, 5121540051