Do you want to lead design of Amazon's last mile business product strategy and help thousands of small business owners succeed? Are you passionate about creating innovative solutions that combine technology, compliance, and business operations at global scale? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Product Manager to drive the evolution of our global payroll and compliance infrastructure, ensuring our network of entrepreneur-owned delivery businesses can operate effectively and compliantly across diverse regulatory environments.

At Amazon, we're working to be the most customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly reinventing how we support our delivery partners while maintaining the highest standards of compliance and operational excellence. We're building sophisticated systems that enable thousands of entrepreneurs to run successful delivery businesses while meeting complex regulatory requirements across 22 countries. As we rapidly scale this network of 3500+ independent business owners, we need an exceptional Senior Product Manager to define our global product strategy for payroll and compliance technology solutions.

This role sits at the intersection of technology, compliance, and business operations, driving collaboration across multiple organizations including Last Mile Technology, Compliance Technology, and Compliance Operations. You'll lead the development and execution of a three-pronged strategy: defining comprehensive requirements for third-party payroll vendors, building a global taxonomy for payroll compliance monitoring, and developing proactive compliance technology solutions that help delivery partners navigate regulatory requirements effectively.

This is a complex space that demands innovation in how we approach compliance across highly variable regulatory environments. The ideal candidate will excel at synthesizing diverse stakeholder needs, transforming regulatory requirements into scalable technical solutions, and building consensus across multiple teams. This high-visibility global role requires someone who can drive critical business decisions in fast-paced, often ambiguous environments, while effectively engaging senior leadership on strategic initiatives. A successful candidate will be customer-focused, highly analytical, resourceful, and able to operate at all levels of the organization. Experience in compliance technology, payroll systems, logistics, or product management will be considered a plus.

Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.


Key job responsibilities
- Lead and deliver innovative products to drive step changes in DSP profitability and operating effeciency and eliminate DSP pain points
- Manage the global product roadmap across all DSP geographies
- Own the operational performance and all metrics/KPIs for DSP satisfaction and adoption for your product
- Monitor the effectiveness of existing programs and vendors' services, using utilization data, real-time vendor data and feedback from the global stakeholders
- Build and manage governance for global vendor management and provide metrics on performance and effectiveness
- Partner with finance to develop financial models, run financial reviews and manage the governance, approval process and reporting for budgeting and funding the product
- Define and maintain global business and technical requirements for your product. Communicate both product and project plans through clear, precise and regular communication with all stakeholders.
- Retrieve and analyze data and insights both locally and globally to solve business problems at their root, stepping back to understand the broader context
- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program