We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

At Mindbody + ClassPass, we’re innovating for the future of wellness by bringing together the best of both sides of the market: Mindbody is the industry’s most trusted technology platform, empowering tens of thousands of wellness brands around the world with the software and resources they need to run and grow their businesses. ClassPass is one of the most popular apps for fitness lovers and self-care enthusiasts, partnering with over 30,000 fitness studios, gyms, salons, and spas around the world. We’re on a mission to create a wellness community for all—opening the doors to more authentic, local wellness experiences than ever before. Our dream of revolutionizing the fitness and wellness industry is no small feat, and we're looking for talented people to make it a reality. When you join Mindbody + ClassPass, you’ll work with kind, intelligent people and enjoy unrivaled benefits. You’ll also share in a true culture of purpose and passion centered around helping people live happier, healthier lives. We’re not just another thriving company—we’re far and away the leader of our industry. Much of our team comes from non-traditional computing backgrounds; we know that by bringing together a diverse set of voices we’ll be able to build a better product, and a better company. So, join the team, and let’s see what we can accomplish together!

About the right team memberBachelor’s Degree in a technology or technical related fieldMBA or other graduate-level degree preferred3-7 years of real product experienceNice if they have CRM experience and knowledge of the landscape:Technical: SMS and email compliance and deliverability, send time optimization, customer segment mgmt.UX: email editors, campaign management tools and reporting, customer segmentation toolsDemonstrates strong business acumen, product analytics, empathy with customers, awareness of good UXCould be from B2C or B2B background. Nice to have experience with workflow-heavy toolsStrong communicator / collaborator across teamsShould be excited to grow in ICCertifications such as Scrum Master or PMP preferredEntrepreneurial spirit / ability to roll up your sleeves and try different things with minimal direction .3 + years’ product management experience in a successful SaaS organizationProven track record of successfully managing and releasing complex SaaS productsIntimate kn owledge of key Product Management Principles, Agile Scrum and UX Centered Design principlesExcellent leadership, communication and presentation skills both written and oralDemonstrated experience effectively communicating with Sr. Leaders and ExecutivesProven ability to build strong cross functional relationshipsPossesses a unique blend of business and technical savvy; a big-picture vision, the drive to make that vision a reality, and technically credible to lead teams of world-class software developersLoves and understands technology. Stays current on competition and disruptors in the marketPossesses a unique blend of business and technical savvy. Technically credible to lead teams of world-class software developersExceptional organizational, analytical and problem-solving skillsAbout the roleWorks directly with direct reports to drive product development from conceptualization through launch - creating actionable plans, work streams, tactics and deliver on those in support of business KPI’sProduct manager for one or more product development teamsFormulates complex business plans, analyzes the current competitive landscape, focuses on ROI and puts together a strategic product roadmap and pitch to the senior leaders in the companyManages the product roadmap for your strategic area, setting expectations with all relevant stakeholdersCan operate under limited supervision is provided as this individual can operate, drive results, and set priorities independentlyWorks with product marketing, design, engineering, project management, etc. to successfully deliver products to marketLeverages data/analytics to make tactical and strategic product decisionsDemonstrate favorable results through leadership and influencing multiple individuals and groupsCultivates a deep understanding of the customer and work tirelessly to identify new opportunities to improve their experienceIdentifies unmet market needs that leverage MINDBODY technologies, strengths and market leadershipProduces and manages usability studies, product metrics, competitive, customer and market analysis into product requirements to identify new opportunitiesStrives to be a subject matter expert in their strategic focus area(s) by identifying the challenges our customers’ face and defines new opportunities to improve our customers’ experienceBuilds business cases that satisfy significant market needs and revenue opportunities, is able and willing pitch business cases to senior management and elaborate on the “what” and “why”Controls scope of large projectsRemoves business related roadblocks to ensure success product delivery on time and within scope • Gathers customer feedback to determine future iterations; Compares planned success metrics to actuals and ladders up product performanceWorks closely with product marketing, sales, and marketing teams to build go-to-market plans as well as pricing, sales, and marketing strategyIs focused on creating the best possible user experience while also managing ROIAll other duties as assignedHave we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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