Sr. Product Manager - Tech, Just Walk Out Technology
Amazon.com
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Are you interested in re-inventing the physical store shopping experience? The Just Walk Out (JWO) technology team is hiring an experienced Senior Product Manager Technical to drive new innovations for the Just Walk Out Technology. JWO enables shopping in retail stores with no lines and no checkout. You simply use a credit card to enter the store, take what you want from our selection of fresh, delicious meals and grocery essentials, and leave the store. This checkout-free shopping experience is made possible by the Just Walk Out (JWO) Technology, which automatically detects whether products are taken or returned, and enables shoppers to grab and go from stores ranging from small airport kiosks to massive university stores.
Designed and custom-built by Amazonians, JWO’s checkout-free shopping experience is made possible by innovative technologies: computer vision, RFID, sensor fusion, and deep learning. Innovation is part of our DNA. We are looking for people who want to join an ambitious team that is responsible for large, complex innovations spanning multiple machine learning, software, hardware, and business teams. The ideal candidate is a tenured product manager, excited about innovations in retail, and can easily earn trust with highly technical teams.
The Senior Product Manager will own the end-to-end JWO core tech components and the shopper experience. You will be responsible for working with hardware, software, design, operations, and other teams to expand the magic of JWO technology to a wide array of new selection offered in Amazon's physical stores. You will need to be equally at home understanding and championing the needs of your customers as you are with diving deep on the technology and operational implications of the products you build. You must have a strong track record of successfully launching products.
As a tenured Product Manager, you are familiar with the product development lifecycle. You exhibit high proficiency and efficacy in core product management disciplines such as defining user stories, priorities, success metrics, presenting vision that works backwards from customers, and are comfortable driving clarity across multiple stakeholders in a fast-paced and ambiguous environment. A successful candidate will combine an ability to Think Big with keen attention to detail. We are looking for a passionate, data-driven decision maker who likes building from scratch, experimenting, and setting high standards. You have a high degree of ownership, and are an excellent written and verbal communicator, who thrives in an entrepreneurial environment.
Key job responsibilities
- Own and drive the end-to-end product roadmap for Just Walk Out technology, establishing clear success metrics and KPIs aligned with business objectives
- Lead strategic initiatives to enhance the JWO shopping experience, taking full ownership from conception through launch and optimization
- Drive data-driven decision making through rigorous A/B testing and experimentation, ensuring statistical validity and measurable customer impact
- Orchestrate cross-functional collaboration between engineering, design, applied science, and marketing teams to deliver cohesive solutions
- Define and prioritize product backlog based on customer needs, business value, and technical feasibility
- Collaborate with UX Research to conduct customer discovery, ensuring solutions meet diverse user needs and use cases
- Develop and maintain product requirements documentation, ensuring clarity in technical specifications and success criteria
- Identify new opportunities for product expansion and feature enhancement based on market research and customer feedback
- Present recommendations to senior leadership, backed by quantitative and qualitative data in PRFAQs and Program Reviews
- Build consensus across stakeholders while maintaining focus on customer experience and business outcomes
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Are you interested in re-inventing the physical store shopping experience? The Just Walk Out (JWO) technology team is hiring an experienced Senior Product Manager Technical to drive new innovations for the Just Walk Out Technology. JWO enables shopping in retail stores with no lines and no checkout. You simply use a credit card to enter the store, take what you want from our selection of fresh, delicious meals and grocery essentials, and leave the store. This checkout-free shopping experience is made possible by the Just Walk Out (JWO) Technology, which automatically detects whether products are taken or returned, and enables shoppers to grab and go from stores ranging from small airport kiosks to massive university stores.
Designed and custom-built by Amazonians, JWO’s checkout-free shopping experience is made possible by innovative technologies: computer vision, RFID, sensor fusion, and deep learning. Innovation is part of our DNA. We are looking for people who want to join an ambitious team that is responsible for large, complex innovations spanning multiple machine learning, software, hardware, and business teams. The ideal candidate is a tenured product manager, excited about innovations in retail, and can easily earn trust with highly technical teams.
The Senior Product Manager will own the end-to-end JWO core tech components and the shopper experience. You will be responsible for working with hardware, software, design, operations, and other teams to expand the magic of JWO technology to a wide array of new selection offered in Amazon's physical stores. You will need to be equally at home understanding and championing the needs of your customers as you are with diving deep on the technology and operational implications of the products you build. You must have a strong track record of successfully launching products.
As a tenured Product Manager, you are familiar with the product development lifecycle. You exhibit high proficiency and efficacy in core product management disciplines such as defining user stories, priorities, success metrics, presenting vision that works backwards from customers, and are comfortable driving clarity across multiple stakeholders in a fast-paced and ambiguous environment. A successful candidate will combine an ability to Think Big with keen attention to detail. We are looking for a passionate, data-driven decision maker who likes building from scratch, experimenting, and setting high standards. You have a high degree of ownership, and are an excellent written and verbal communicator, who thrives in an entrepreneurial environment.
Key job responsibilities
- Own and drive the end-to-end product roadmap for Just Walk Out technology, establishing clear success metrics and KPIs aligned with business objectives
- Lead strategic initiatives to enhance the JWO shopping experience, taking full ownership from conception through launch and optimization
- Drive data-driven decision making through rigorous A/B testing and experimentation, ensuring statistical validity and measurable customer impact
- Orchestrate cross-functional collaboration between engineering, design, applied science, and marketing teams to deliver cohesive solutions
- Define and prioritize product backlog based on customer needs, business value, and technical feasibility
- Collaborate with UX Research to conduct customer discovery, ensuring solutions meet diverse user needs and use cases
- Develop and maintain product requirements documentation, ensuring clarity in technical specifications and success criteria
- Identify new opportunities for product expansion and feature enhancement based on market research and customer feedback
- Present recommendations to senior leadership, backed by quantitative and qualitative data in PRFAQs and Program Reviews
- Build consensus across stakeholders while maintaining focus on customer experience and business outcomes
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
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