We are looking for a technical product leader who wants to build high-quality products and services and help scale up big business segments in the security space. If you are looking for a high ownership position working on delivering a strategic new vision through software, hardware, and AI/ML, this job is for you. A successful candidate will thrive in a fast-paced environment, embrace ambiguity, be customer obsessed, and drive end-to-end product development.

Key job responsibilities
- Lead the development and execution of a consumer-focused product strategy
- Develop crisp business requirements and user stories
- Manage prioritization and trade-offs among customer experience, performance, and operational support load
- Create buy-in for the product vision with stakeholders
- Work closely with engineering teams and program management to deliver products to market
- Drive product launches by working with engineering, architecture, design, program management, marketing, PR, customer support, release management, and other teams
- Proactively identify and resolve issues that may impair the team’s ability to meet goals
- Lead cross-functional teams to deliver solutions for customers and for the business
- Analyze data to identify key challenges and opportunities and drive decision-making

A day in the life
- Own team backlog and prioritize according to the business and customer problems we need to solve
- Leverage qualitative and quantitative data to inform these priorities
- Define the problem to solve, possible solutions, and requirements in clear, concise documentation
- Work with engineering leads, architects, designers, customer support, marketing, packaging, and PR to deliver a wholistic customer experience
- Attend and lead team meetings
- Coordinate deliverables with product teams across the business for cross-team projects

About the team
Video Monitoring is responsible for Virtual Security Guard and other services within Ring, part of the larger Amazon Devices Group. The team is close-knit with an extensive background in the security, monitoring, and smart home space. It is a friendly, collaborative culture passionate about delivering the right customer experiences. We take life safety and security very seriously and we prioritize customer trust, privacy, and peace of mind.