Description In Amazon Air, process driven techniques helps us deliver smiles to both our internal and external customer daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air (AIR)! AIR is looking for a Sr. Program Manager with a strong delivery record and proven project management experience to own operational and cross-functional projects and programs within Amazon Air Cargo. This role requires the ability to 1) create and implement processes, 2) coordinate and drive execution of customer programs, and 3) communicate risk and status to senior management. Cross-team coordination, program management, and executive presentation skills (internal stakeholders and external customers) are essential. Key job responsibilities - Single-threaded owner responsible for planning, execution, and delivery of defined projects - Partner with teams across the business to source, allocate, and coordinate resources - Influence design and development of operational and tactical processes - Manage and deliver results on complex projects across multiple organizations - Work with Program Managers and business leaders to communicate the impact of organizational initiatives - Engage with stakeholders to guide these stakeholders and their customers toward consensus - Create and implement process improvements for the execution of Air Cargo programs - Gather and analyze data to help drive organizational decisions - Travel domestically up to 25% of the time About the team Meet Amazon Air, yes Amazon has its own airplanes! We delight our customers by providing super fast delivery across the widest variety of selection and customers. Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.