Japan Consumer Innovation (JCI) Retail Scaling Team is seeking a Program Manager with strong analytical capabilities to join the Vendor Experience team, specifically supporting vendors in achieving operational compliance and excellence in its fulfillment activities to Amazon. This role brings together business skills, social engagement, empirical data analysis and external technology to enable better collaboration with Amazon’s selling partners. The scope of work includes driving existing compliance initiatives, and piloting a new incentives program to test its impact and develop a roadmap for further expansion. It is a unique opportunity to get exposure to Retail leadership, retail business groups and Operations teams working in the supply chain space. The ideal candidate will have a strong track record of analytical work, working with and influencing internal teams, and delivering results on multi-stakeholder projects.

Key job responsibilities
- Understand all aspects of vendor operations involved with fulfilling Amazon’s orders
- Lead programs that improve vendor operational excellence, which contributes to reduction of Amazon’s cost to serve
- Build mechanisms to track progress of programs and measure impact
- Partner with other functional teams both domestically and globally
- Interact with various stakeholders (e.g. business, tech, data, legal, finance, etc.) at multiple levels to define and launch programs
- Identify challenges and needs to help evolve job scope and team mandate
- Design and launch new pilot initiatives

A day in the life
- Check in with partnering vendor managers and instock managers to obtain status updates and any roadblocks their vendors are facing for any operational performance metric
- Dive deep with data analysis to identify root causes of any road blocks or issues, and offer action items to help bring to resolution
- Sync with product team managing supplier performance dashboard to stay on track for launch in JP
- Update stakeholders on a biweekly basis on ongoing initiatives and new programs, utilization data from existing and newly created reporting mechanisms

About the team
Japan Consumer Innovationの詳細はこちら
Learn more about Japan Consumer Innovation
 
Japan Consumer Innovationの社員インタビューはこちら
Employee Interview for Japan Consumer Innovation

We are open to hiring candidates to work out of one of the following locations:

Tokyo, 13, JPN