Arlington, VA, US
7 days ago
Sr. Program Manager, Kuiper Business Operations
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Project Kuiper is looking for an exceptional program manager practitioner with global expertise and a strong delivery record in planning, execution, and adoption of customer-impacting initiatives. This employee will join the Kuiper Launch Readiness program which is responsible for driving launch readiness for countries across the globe. This role will drive special projects that aid country launch readiness, risk resolution, data visualization, and country launch performance. These projects will partner with key stakeholders, such as Entity Creation, Finance, Human Resources, Talent Acquisition, GREF/Workforce Planning, Export Control, and Kuiper organization leaders.

The ideal program manager has a strong sense of ownership, is self-driven, and loves thinking big on how to solve global challenges that will help us accelerate connecting Kuiper with consumers. They will bring a mix of experience including global program management, senior stakeholder management, workforce planning, operations planning, and process improvement. This person will have responsibility in managing Smartsheet dashboards, development, and milestone tracking. If you enjoy leading global strategic programs, working in a fast-paced dynamic environment, and solving business challenges, Project Kuiper would like to meet you!

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.


Key job responsibilities

• Lead special projects to accelerate connecting Kuiper to consumers – these will be time bound projects to solve a global or local challenge that is blocking launch, adoption, or revenue realization.
• Develop and execute strategy for measuring and reporting on consumer adoption.
• Collaborate with Project Kuiper leaders, Finance teams, Business Operations teams, Talent Acquisition teams, and other critical stakeholders to drive alignment on launch timelines, challenges, and solutions.
• Manage and analyze launch data for key insights that inform readiness special projects.
• Prepare management reporting and monitor performance by collecting, analyzing, and summarizing performance data and trends; identifying and resolving problems; and developing recommendations.
• Own smartsheet work backwards plans for specific countries.


A day in the life
Each day, this role will meet with Kuiper stakeholders on key risks affecting the launch schedule, business plans for assigned countries, and prepare related documentation to advance launching a country.

Outside of country-specific activities, this role may conduct work (meetings, documentation, analysis) to mitigate a risk affecting multiple countries OR projects that advance our launch readiness capabilities.

About the team
The Global Development team mission is to plan, develop and execute on strategies to launch and operate Kuiper services globally. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries.
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