The Amazon Stores Learning & Development (ASLD) team mission is to develop Business and Product Leaders for Amazon’s Global Consumer Organizations. Our team goal is to challenge and empower Worldwide Amazon Stores senior leaders to invent new ways of leading, equipping them to adapt and respond to the changing world. We provide functional training and leadership development through a combination of eLearning, in-person experiences, virtual instructor-led training (vILT), and functional cohorts/networks. We are looking for a Senior Program Manager with expertise in facilitation, instructional design, and project management.

The Senior Program Manager will be responsible for the design and deployment of core leadership training for business and product leaders across Amazon's Global Stores organization. We are looking for a highly motivated candidate who has a strong instructional design, facilitation, and negotiations training background. The ideal candidate will be someone who has built training & development programs from the ground-up and is open to trying new, innovative approaches to learning. They must excel at earning trust when working cross-functionally, possess great communication skills, demonstrate high standards, and design with the customer in mind. Successful candidates will have relevant experience in managing multiple projects and enjoy the challenge of working in a fast-paced environment to help build a great organization of talented leaders.


Key job responsibilities
- Designing and delivering leadership training for our mid-level through senior manager-level global Stores organization
- Continually striving to raise the bar on our training experiences by measuring the impact and seeking customer feedback to determine areas for improvement
- Working with and coaching senior leaders on innovation and various business leadership topics and skills
- Confidence to speak publicly and influence senior leaders as an expert in learning design
- Facilitating training experiences throughout the year with credibility
- Developing and executing evaluation strategies for programs
- Working with program and product managers across the Amazon Stores Learning & Development team to create seamless training experiences for participants
- Partnering with internal and external teams to build out development experiences with a global mindset
- Influencing key stakeholders to continually invest in training