Description As a Senior Program Manager, you will own aspects of the demand planning and capacity allocation across the NA network. You will have the opportunity to interface with multiple stakeholders and create an impact on the Short Term Capacity Planning of the AFP Team. The role focuses on analyzing the problem, proposing strategies, influencing stakeholders (verbally and in writing), removing obstacles and delivering results Key job responsibilities You will own all aspects of the Short/Medium/Long term capacity planning including but not limited to: - Weekly Tractor Allocation, Capacity Management across network, Weekly stakeholder meetings and actions - Own the deep dives for key metrics and drive actions to improve performance, Own weekly flashes for Capacity Planning - Own projects assigned across the team - Collaborate in entitlement studies, tractor purchase decisions, OP and QXG planning - HVE/Peak/Prime capacity planning About the team Diverse: The AFP team values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive: It’s in our nature to learn and be curious. Our team fosters a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That includes knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - MBA in supply chain, business, engineering, finance or related technical or quantitative field Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.