Amazon is seeking an experienced Senior Program Manager to be a key business partner in our Global Tax Calculation Services Program, supporting each and every business line at Amazon.

The Global Tax Calculation Services Program is responsible for providing end-to-end solutions for Amazon and thousands of other merchants selling on Amazon marketplaces as well as other e-commerce platforms.

In order to be successful, the candidate must possess the ability to think strategically while having the flexibility to engage in day-to-day tactical responsibilities. The role requires the candidate to have a broad understanding of the project management life cycle while having experience managing multiple projects simultaneously within a technical systems landscape.

Key job responsibilities
Key Responsibilities:
- Oversee the project intake process and prioritize projects internally based on impact and scope.
- Developing processes for better project documentation and tracking from project ingestion through to completion.
- Align key internal and external partners to ensure scalable solutions and excellence in execution.
- Liaising with cross-functional work streams consisting of Amazon Businesses, Tax, Accounting, Legal, Finance Operations, and technical teams in order to drive cross-team dependencies for large scale projects.

- Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.
- Identify, assess, track and mitigate issues and risks at multiple levels.
- Drive effective teamwork, communication, collaboration and commitment across multiple groups with varying priorities.
- Tackle existing problems by developing programs to improve the efficiency of the team including building a training program.