AMXL Last Mile Aces is seeking a highly skilled and motivated leader that will partner across multiple AMXL support teams, AMZL Change Management (CM) and DSP Change Management to define the Change Management Strategy for AMXL Last Mile. This person will drive the strategy for CM, work with multiple stakeholders and drive Change Adoption and standardization for the XLDS network. This person will create a pilot governance program, they will be responsible for hosting a monthly CM review with L8 leaders and create a Change Communications plan.

AMXL ACES is a Program Management team, responsible for the ideation & integration of operator tools, quality performance initiatives, manager gas tank and network scaling mechanisms into the XLDS Network. The team is focused on providing solutions that positively impact daily execution and shape the forward looking vision of the network. This leader will work closely with station operators to drive systematic change and drive standardization.



Key job responsibilities
- Drive Change Adoption for the XLDS network
- Create the CM strategy for AMXL Last Mile
- Create a pilot governance mechanism to track changes
- Host a monthly CM review with L8 leaders to review upcoming changes
- Create a partnership with AMZL/DSP/RSR/Flex CM in order to create last mile parity
- Use a methodical method to create a communications mechanism for the AMXL Last Mile network
- Partner with Ops and AMZL Ops Excellence to build out a manager gas tank
- Partner with multiple AMXL Stakeholders to drive accountability with using the CM process and comms process
- Act as a subject matter expert in START
- Own the CM process from end to end.. Identify ways to innovate, metrics to track, driving adoption, driving change
- Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance and continuous improvement.
- Review, refine, measure and improve process workflows for the XLDS Network

About the team
The AMXL Last Mile ACES XLX (XL Experience team) is responsible for identifying where there are opportunities for improving tech and processes within the AMXL last mile network in order to deliver higher quality at lower cost. This team will provide programmatic support toward aspects unique to AMXL while also partnering with AMZL ACES to achieve parity support. This team focuses on driving standardization and process improvements across the XLDS network.