Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview A Program Manager at GB is responsible for multiple large projects to ensure they are on budget, schedule, scope and quality. The Program Manager will work from inception through deployment and change management till handing over to support. The Program manager will manage significant, multi-disciplinary programs and projects. Some key responsibilities are noted below; Specializes in the management of a cross functional team which works on significant projects through scheduling, prioritizing, expectation setting, and cost management. Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high-quality standards and meet customer expectations. Manages technical and nontechnical aspects of the project. Assembles project teams and manages resource allocation and day-to-day project operations. Manages communications for relevant stakeholders for each project Provides logistical project support, risk management, and progress reporting. Manages a team consisting of Project managers and Business Analysts towards delivery of multiple projects Implementing IT function and Division policies and strategies Handling problems that are difficult and moderately complex. Influencing others outside of own function regarding IT policies, practices and procedures. Interfacing with other leaders and stakeholders within IT and throughout the business" How you'll make an impact Additional Responsibilities: For some projects, the person needs to act as a Project Manager with PM responsibilities noted below: Maintain project artifacts such as project plan including budget, schedule and resources Interfaces with business owners and SMEs to facilitate requirements gathering and UAT / Change management during deployment phase Constant communication with project sponsor on project progress, issues and mitigation Maintain key project artifacts such as plans in Planview, weekly and monthly project status updates Evaluates project request in terms of strategic direction of Business and opportunities to leverage existing technologies/applications. Proactively identifies and champions opportunities to further streamline improve business process. Operationally trouble shoots complex issues, co-ordinates integration of various modules and ensures compliance with expected quality standards Clarifies scope, and recommends alternative solutions, project strategy and deliverable prioritization. Manages all communication with business users; keeps users informed and updated regularly. Adapts project updates/presentations to audience. Participates in multiple key initiatives simultaneously. Ability to drive consensus among various stakeholders, including technology management and third parties Ability to lead process improvement initiatives and to collaborate effectively with technology, application, compliance, and audit personnel at multiple levels Demonstrated ability to prioritize and manage multiple initiatives simultaneously Ability to work at a fast pace and cope with conflicting deadlines Skills: Excellent analytical and problem solving skills/critical thinking. Strong leadership and relationship skills Effective stakeholder management: communication, negotiation, direct/indirect influencing techniques, run productive meetings. Polished documentation practices: ability to assimilate large amounts of information, identify salient details and vary presentation based on audience. Clear and confident presentation skills. Demonstrated ability to prioritize and manage multiple tasks simultaneously. About You Required: Bachelor's degree 7+ years related Project management experience required Experience producing detailed project schedules and resource requirements Exceptional verbal and written communication skills – must be comfortable speaking and writing to C-level audiences, as well as technical audiences Extensive experience in project reporting, including executive level briefing Preferred: PMP certification preferred #LI-NP1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.