The role will be part of the transition of processes which includes standardization and efficiency initiatives for EMEA – MiFID II Research Costs function in Manulife under Fund Administration. The role will be responsible for preparation of different regulatory requirements for funds operating in EMEA region. This includes providing support for the London office, ensuring accuracy and completeness of the filing. The role will work closely with the Investment Head of Operations in EMEA region and Fund Administration Manager in MBPS in streamlining the process and ensuring that strong business continuity measures are in place.

The role will need to continue to develop Regulatory and Investment knowledge to become an expert to support MBPS and EMEA Investment Operations teams via training, troubleshooting, process analysis and knowledge sharing.  The role is also expected to be a Process Champion recommending opportunities to streamline (or automate) Regulatory end-to-end business processes, work with developers (either in MBPS or Technology teams in EMEA) for automation opportunities, support various testing and project documentation in different initiative. 

Position Responsibilities:

Cost Management and Analysis

Manage and reconcile all MiFID II Research Payments, assisting PM’s to validate interactions and track actual spend against budgeted amounts in line with the Research & Inducement PolicyInteract with research brokers to resolve discrepancies, on behalf of the PM’sProvide senior management updates in quarterly Brokerage Practice CommitteeTracking of payments maintained and kept up to date

Trade & Transaction Reporting

Working knowledge of MIFIR, RTS 22 or ESMA guidelines on transaction reportingResponsible for the preparation of reconciliations and investigationResponsible for identifying issue, owning items through to completionVendor management/relationship with the ARM (Approved Reporting Mechanism)Responsible for the UAT/Beta testing of changes to system to ensure correct reporting to the FCAProducing/oversight of management information highlighting risksAssisting with replays/back reporting requirementsProvide coverage across EMIR reg reporting, MiFID II Research Costs and EMT/RTS28 reportingEnsure operational effectiveness of systems and controls

Regulatory Reporting

Responsible for calculating Quarterly PRIIPS Transaction Costs for MiFID impacted fundsResponsible for producing Annual RTS28 reportingEnsure operational effectiveness of systems and controlsResponsible for identifying and remediating data issues, owning items through to completionVendor management/relationship with the Vendor (Bloomberg)Producing/oversight of management information highlighting risksResponsible for driving process improvement and digital automation within the processProvide coverage across EMIR reg reporting, FCA transaction reporting, EMT/RTS28 reporting and MiFID II Research CostEnsure that documentations and procedures are up to date and proper control measure are in place.

Stakeholder Management

Effectively communicate with various stakeholders globally, PMs, Analysts, Brokers, Finance Technology, Compliance, Risk and establish a high level of credibility with business unit contactsIdentify and recommend opportunities to refine operational effectiveness of processes and controlsIdentify and escalate any service issues received from customers and stakeholders

Special Projects

Special projects will arise from time to time that will require strong financial knowledge, strong analytical and organizational skills with an innovative mindset. The role will be responsible for handling projects as required by the management pertaining to the introduction of new services, products and processes designed.

Required Qualifications:

University degree in accounting and finance or business5+ years of progressive experience in a financial services company and/or shared services environmentRegulatory reporting experience is an advantageGood understanding of the end-to-end production environment, and the impact of changes to the reporting process, production schedule, and all the systems and applications supported by Finance.Excellent analytical, problem-solving, and influencing skills.Ability to remain updated on the evolving regulatory landscape – including new/amended rules & regulations and hot topics in risk management.

Preferred Qualifications:

Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines.Strong interpersonal skills and ability to work effectively across cultures. Excellent English written and verbal communication skills.Proficient in using Bloomberg Terminal and functions; RHUB, AUDT, TCIntermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must; VBA is a plus). Proficient in MS Office suite including Outlook, Word, Power Point, and Project.Capable of building a business case for potential process improvements including cost/benefit analysisFlexible on shift and overtime may be required to meet business deadlines.Participates in educational opportunities; reads professional publications; maintains networks and participates in professional organization to always be up to date on job knowledge.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid