**Company Description** A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best. We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange. **Overview** As a Senior Associate, Resource Management at Publicis Digital Experience, your primary responsibility is to leverage your exceptional project management and people skills to promptly deliver high-quality staffing solutions including the management, fulfillment, and reporting of day-to-day staffing requests. You’ll effectively balance multiple high-priority assignments while developing partnerships across the business to provide the highest level of customer service.  You will collaborate with discipline leads, delivery teams, and agency operations to understand the needs for current scoped resources and aide in planning for future support, ensure target utilization of billable resources, deliver reporting to project teams, work with team/project leadership to identify staffing gaps, and support the Director, Resource Management for any matters relating to resource management. **PLEASE NOTE: This is a hybrid role requiring onsite engagement an average of 3 days/week. All candidates must be local to the New York City, Boston, or Chicago metro areas and willing to commute into one of those offices on a consistent basis.** **Responsibilities** + Initiate and manage staffing requests for both full time and temporary resources, including verifying appropriate scope details and supporting business justification + Maintain centralized tracking system for all active and past resource requests + Liaise with Talent Acquisition team for any external talent solves + Facilitate and process temporary resource requests through resource marketplace platform + Coordinate with other in-network agencies for shared capacity opportunities + Maintain staff plans and up-to-date resourcing groups in project portfolio management system + Ensure resourcing calendar is kept up-to-date with planned team outages + Monitor team utilization data and flag anomalies for discipline and delivery leads + Assist with follow-through and implementation of accurate timekeeping best practices + Establish and maintain smooth workflows and promote processes that provide clear communication with and across assigned teams + Maintain Resource Request Tracker (often) + Attend update meetings with TA (weekly) + Open roles in system and maintain resource request tracker including PTO and time approvals + Gather appropriate info and file ICAs as needed + Together with the Associate Director - Resource Management, partner with agency operations leads to align on business needs as it pertains to resourcing **Qualifications** + 3-5 years of prior resource management, staffing, workforce planning, project/program management, or traffic management experience preferably in an advertising agency, a consulting environment, or more broadly in the creative industry + Proven ability to drive complex, rapidly-changing initiatives to successful completion  + An understanding of marketing industry and staffing requirements (client services, creative, user experience, media, technology, strategy, project management) strongly preferred  + An understanding of how skillsets and interests of resources factor into staffing decisions  + Excellent Excel skills (pivot tables, lookups, filtering, and sorting, etc.) required; prior experience with project and/or resource management software preferred  + Relationship management and influencing skills  + Knowledge of process improvement and facilitation  + Excellent written and verbal communication skills  + Outstanding organizational awareness and change management skills  + Sees connections and trends where others do not; looks beyond the obvious  + Detail-oriented working style with a strong business focus  + Service-oriented attitude (i.e. flexible, personable, approachable)  + Listens well, communicates effectively, informs and involves others to achieve shared objective  + Deadline-driven and ability to prioritize workload, and shifts priorities with the needs of the business + Ability to works seamlessly and cross-functionally across agency and with partner agencies   **Additional Information** The Power of One starts with our people! To do powerful things, we offer powerful resources. Our wellness and benefits offerings include: + Paid Family Care for parents and caregivers for 12 weeks or more + Monetary assistance and support for Adoption, Surrogacy and Fertility + Monetary assistance and support for pet adoption + Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance + Tuition Assistance + Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more + Matching Gifts programs + Flexible working arrangements + 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) + Business Resource Groups that support multiple affinities and alliances _The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents._ Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact hrcompliance_usms@publicis.com. All of your information will be kept confidential according to EEO guidelines. Compensation Range: $64,500 - $88,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/13/24. REF 24-12493