Indianapolis, IN, USA
8 days ago
Sr. Revenue Operations Support Analyst
Job Description:

Location: 9045 River Road Indianapolis, IN 46240

This is an in-office position that offers a hybrid schedule

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

As the primary support personnel on the Sales & Revenue Operations team for the Commercial organization, this role provides critical data analysis, entry, and system management for a wide variety of team members, including pricing and contract analysis. Success in this role requires critical attention to detail, the ability to work accurately and precisely under tight timelines, and the ability to communicate effectively.

Responsibilities

Review and audit customer proposals, contracts, and Salesforce entriesEnter, audit, and correct data while verifying accuracy and adherence to transaction procedureHelp define, revise, and articulate proper transaction procedures for contractual rate increases and contract renewalsEnsure the contracting process adheres to the Company’s Delegation of Authority requirementsDocument and apply formal, best practice methodologies to develop and implement contract strategies to support business processesManage contract software in Salesforce. Ensure all data is accurate and updatedManage compliance websites to ensure insurance is up to date with customersGeneral administrative duties for the sales organizationProvide analytical analysis of accountsProviding insights based on reporting and best practicesDetermine KPIs and leverage them to identify customer account growth/healthProvide legal support in a limited capacity. Also knowing when to leverage our legal department when needed. IE questions about contract language and the creation of contract documentsResolve issues proactively for the business segment within Revenue Ops systems, tools, and processes. Think strategically and act practically to ensure the sustainability and usability of systems.Work with cross-functional departments (Finance, IT, Billing) to standardize and optimize the commercial reporting processAssist in sales tools optimization including Salesforce, Outreach, and others. Drive and implement best practice utilization of data

Requirements

2+ years of Sales/Revenue operations experience with a focus on sales operationsA bachelor's degree or equivalent experience is requiredStrong to expert level mathematical, analytical, and quantitative skillsAdvanced proficiency in Salesforce reporting and dashboardsExpert in Excel, including complex functions to manipulate and calculate data for analysisProficient in Microsoft Office suite and VisioStrong communication, organization, and time management skillsAbility to be creative and analytical with excellent problem-solving skillsHigh level of detail orientationSelf-motivated, driven collaborator, exceptional interpersonal and communication skills and a demonstrated ability to take ownershipResourceful, ability to self-manage, high sense of accountability

We are an Equal Opportunity Employer. Veterans are encouraged to apply.

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