Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a senior compensation system analyst, you will design, implement, and support compensation system solutions. You will collaborate with the compensation analyst and other multi-functional teams to participate in monthly and quarterly sales compensation activities. You will administer Xactly Incent and Xactly Analytics modules. You are someone who is eager to learn and a self-starter who will be a point of contact for all sales compensation system-related questions and inquiries. You thrive in a fast-paced & multi-tasking environment. This position is an individual contributor role reporting to the Sales Compensation system team. Responsibility Administer the Xactly Incent platform, ensuring accurate configuration of commission plans, rules, and calculations Collaborate with the comp admin and comp design teams to implement changes and updates to sales compensation plans Collaborate with sales ops, rev ops, and admin teams to perform month/quarter end commission processing Support plan design team and other business partners with ad-hoc analytics reports Be a point of contact for a multi-functional team for Sales compensation-related inquiries and requests Solve commission-related issues reported by the field or comp admin team Address and resolve inquiries from the sales team and the comp admin team regarding commission calculation discrepancies Collaborate with the multi-functional team to identify and solve technical Xactly issues Administer Xactly roles and user access Perform new plan year implementation Coordinate UAT with change requestors and perform config deployments Be a liaison between DocuSign internal teams and external partners in implementation projects Collaborate with the implementation partners to update and build new comp programs Determine how to structure and approach decisions of moderate complexity Collects and analyzes applicable data and other information, considering additional factors as appropriate, before making recommendations and/or decisions Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor’s degree 5+ years of experience with implementing or maintaining Xactly solutions Hands-on configuration experience and knowledge of Xactly Incent Understanding of the SDLC including Design, Build, QA, UAT and Support is Sales Comp domain Preferred Solid understanding of incentive compensation processes and best practices Strong reporting skills and experience in Xactly Analytics module Advanced knowledge of own function and is able to apply this to complete routine and non-routine work with moderate direction from others Experience in sales compensation in a professional, fast-paced environment (tech) Ability to multi-task with limited supervision Able to assume stretch responsibilities and participate in special projects that advance the function or the team's capabilities Able to take initiative to improve, invent, and proactively share own knowledge and learning across the team Able to use advanced functional knowledge to recommend better approaches to or better outcomes of own work Strong written and verbal communication skills SQL proficiency, knowledge of Xactly Connect, Xactly Incent platform certification Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-VP3