Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are seeking a Sr. Sales Strategy & Operations Analyst to drive strategic decision-making and operational efficiency within our sales organization. The ideal candidate has a strong analytical attitude, experience working in sales operations, and familiarity with sales and marketing key performance indicators with experience in Sales Operations. You’ll collaborate across teams to optimize processes, build executive-level content, and support pipeline management through data-driven recommendations. This position is an individual contributor role reporting to the Director, Sales Operations. Responsibility Query, extract, and analyze datasets from systems like Snowflake or Tableau to evaluate sales performance and pipeline health Derive actionable insights from complex data and present findings to partners Build scalable solutions so teams have easy access to insights and performance Build content and decks for division and executive pipeline councils, focusing on pipeline critical metrics, trends, and key insights Monitor and report on pipeline metrics to ensure alignment with business goals Assist with weekly pipeline views for forecast calls Partner with sales, partner and marketing operations and leadership to define important metrics, improve performance and track outcomes Build and refine operational models to support annual planning and target setting for different teams Work with cross-functional teams, including Marketing, Sales Development, Product, Sales and Finance, to align on strategies and achieve shared objectives Partner with leadership to deliver data-driven insights in executive-level presentations and dashboards Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years in Sales Strategy, Sales Operations, or a related field, in SaaS or technology industries Bachelor's degree in Business, Economics, Data Analytics, or a related field Experience identifying and implementing operational efficiencies to optimize sales and marketing workflows Preferred Proficiency in SQL (experience with Snowflake preferred), advanced Excel modeling, and BI tools such as Tableau, Looker, or Power BI Demonstrated ability to create and deliver executive-level decks with a focus on storytelling and data visualization Deep understanding of sales and marketing metrics, pipeline management, and forecasting processes Experience in SaaS, B2B sales operations, or high-growth startups. Familiarity with CRM systems (e.g., Salesforce) and sales analytics tools Experience with SQL, Snowflake, Tableau Strong project management skills with the ability to balance multiple priorities effectively Familiarity with pipeline KPIs, sales processes, and marketing metrics Strong ability to analyze large datasets and transform them into actionable business insights Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $114,200.00 - $177,100.00 base salary This role is also eligible for bonus and benefits. Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid