Sr. SAP Order to Cash Manager Date: Jan 9, 2025 Req ID: 4163 Location: Somerset, NJ, US, 08873 Company: Terumo Americas Holding, Inc. Department: IT Management Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products. We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come. At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients. **Join us and help shape wherever we go next!** **_Advancing healthcare with heart_** **Job Summary** Under the leadership and tactical guidance of a SAP COE Leader, the Senior Manager – SAP Order to Cash will collaborate with business stakeholders, consultants to help design, develop, deploy and support solutions in SAP S/4HANA and any associated bolt-ons to meet business unit needs for “Order to Cash” business processes. The incumbent will also play a critical role in supporting the developing the architecture and implementation of SAP S4HANA within the operating subsidiaries and the holding company for Terumo in North and South America. **Job Details/Responsibilities** Architecture of SAP Solution: + In collaboration with SAP COE Leader and project consultants, Develop and maintain roadmap for the Order to Cash solutions, ensuring it reflects the current and future business needs, aligned with industry, SAP best practices and solution roadmap + Responsible for developing standard business process design, configure, test, deploy and support SAP S/4HANA solution along with any bolt-on for all “Order to Cash Processes” + Proactively and effectively communicate and collaborate with the SAP COE Leader, PMO, Project Team and Business Stakeholders to address the need for SAP S/4HANA bolt-on and other integrated applications (e.g., Hyperion, Tungsten, Esker, IBP, HRIS, MDG, Vertex, EWM etc.) which have relevance across Terumo operations. + Enhance business processes through the development of regionally relevant solutions to meet business needs. + Manage key integration points between and across processes to ensure they are properly accounted for and work with the Record to Report Team for Integration design from Financial Validation perspective. + Work with other Process Track leaders to manage design efforts for cross-functional processes (SAP Hierarchy etc) + Work with other Process Track Leaders, SAP COE Leader, Technology Architect, PMO and Consulting Partner in defining the scope and management of the integration testing cycles + Work with other Process Track Leaders, SAP COE Leader, Technology Architect, PMO and Consulting Partner in the development of the cutover strategy and plan + Utilize and build on basic knowledge in areas such as IDOCs, batch job processing to troubleshoot and suggest improvements + Perform Fit/Gap assessment and finalize functional specifications + Work with Consultants/Developers to clarify any requirements as needed + Perform unit testing and ensure satisfaction of the documented requirements + Act as main design and support authority for the Order to Cash team in collaboration with Business stakeholders. + Timely Development and communication of weekly/monthly/quarterly status reports to SAP COE Leader and Project Leader. Implementation of SAP in Terumo Americas: + Work with SAP COE Leader, PMO, (external) Consulting Team and (internal) Core Business Team for the successful design, configuration, unit testing, integration testing and user acceptance testing of the SAP S/4HANA implementation. + Work with the SAP COE Leader, Project Team and Business stakeholders to proactively and effectively communicate and collaborates with the User Community to address SAP needs and requirements across all operations in the Americas. + Work with other Process Track Leaders, SAP COE Leader, Technology Architect, PMO and Consulting Partner in defining the scope and management of the integration testing cycles + Work with other Process Track Leaders, SAP COE Leader, Technology Architect, PMO and Consulting Partner in the development of the cutover strategy and plan + Support the building of and effectively manage Integration Points between SAP S/4HANA and other TC systems. + Help Perform risk assessments of enterprise apps and work closely with project teams on building/configuring applications security. + Create clearly defined Instructions and Structured Documentation to track and control project scope. + Develop User Documentation in cooperation with the Consultants and Core Business Team. **Job Responsibilities (continued)** Ongoing Support & Maintenance: + Take ownership for the Global Process Design Template, Configuration, Test Scripts and other associated work products related to “SAP Order to Cash processes” to ensure effective control over changes required for localization or legal requirements. + Adheres to the policies, standards & baselines to ensure consistency of + Support SAP COE in testing and validation efforts related to Maintenance Patches, Version Upgrades and integration on New Bolt-on Applications from time to time as required. + Respond to User Help Desk tickets for disposal of service requests from business users. ADDITIONAL DUTIES: + Provide functional advisory support to ad hoc SAP/Non-SAP led initiatives in other subsidiaries to support managerial decision making. + Drive the Financial Integration of all E2E processes enabled by SAP S/4HANA to ensure proper design, development and testing. **Knowledge, Skills and Abilities (KSA)** + Software: Strong knowledge of SAP Suite of Products and their latest versions + Hands on experience in designing and configuring S4H Simple Logistics, CRM, Order Management (Domestic and International), ATP, Tax, Trade Compliance rules, Pricing Conditions, Delivery, Logistics Execution and Billing/Cash functions + Medical Device/Serialized product experience is required + Experience working in S/4 HANA, SAP ECC 6.0, SAP SD (Sales and Distribution) and Hybris is required + Networks: Some familiarity in latest LAN/WAN Network topologies and architecture + Exposure to Cloud Computing applications as applicable to SAP software + Some familiarity with SOX and IRM compliance + Some familiarity with FDA CFR Part 11 Software Validation processes + Keen analytical skills + Keen sense of maturity, judgment and diligence required to: + Secure company’s financial interests; and, + Avoid exposures to expensive delays and cost overruns. + Strong inter-personal and communication skills + Ability to cope with stress and continuously changing demands/priorities + Willingness to learn new skills/techniques/processes **Qualifications/ Background Experiences** + Bachelor’s degree in any process area, (e.g., Finance, Supply Chain, etc.) with professional certification preferably in SAP (e.g., SAP SD/OTC) + Multiple Years of Experience in Medical Device / Life Sciences Industry is preferable. + Major large, complex multi country end to end SAP transformation programs + 10-15 years of Experience with progressive increase in responsibilities in Global Process Design, Deployment and/or support experience utilizing and configuring the SAP Sales and Distribution modules with a heavy focus in Order Management, Returns, Customer Interactions, Pricing, Contracts, ATP, Warehouse Management, Logistics Execution and Billing/Cash Application Processes + Deep understanding of B2B and Customer Interactions processes + Minimum 5 years of experience in a leadership role(s) directing, leading, or managing one or many work streams, including people management responsibilties + Strong knowledge of Intercompany/Intracompany setups, IDOCs, and Workflow is highly desired + Familiarity with enabling principal structure for tax optimized financial flow is highly desirable + Familiarity with general Demand to Supply, Source to Pay and Order to Cash functionality with an emphasis on how they integrate/interface into Order to Cash + Knowledge of project methodologies like Scrum, Agile, Waterfall + Basic understanding of ABAP and debugging ABAP code It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. We provide competitive and comprehensive benefit options that allow you to design your own plan based on your individual needs which include: paid vacation, paid holidays, health, dental and vision benefits, 401(k), with matching contributions, tax advantage savings accounts, legal plan, voluntary life and AD&D insurance, voluntary long-term disability, short term disability, critical illness and accident insurance, parental leave, personal leave, tuition reimbursement, travel assistance, and an employee assistance program. **Nearest Major Market:** New Jersey