New York, New York
1 day ago
Sr. Security Technician Supervisor

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Position Summary:                                                                                                                                                                                                             

Responsibilities include conducting physical security reviews of executive residences, supervising installation, troubleshooting and assisting of repair for Security systems and technical evaluation support regarding related security products & applications, access control, CCTV, alarm systems etc.

Principal Accountabilities:   

 Performing physical security reviews on selected executive residences, this is to include evaluation of existing equipment, evaluating risk points, (windows, doors, climb points) reviewing environmental security and looking at risks and mitigation, report findings and make recommendations. May be called upon 24-hour-day/7-day-week as required Evaluate technical security equipment, provide support to include roadmaps and lifecycle of related equipment under the control and management of the Director-Technical Services Ensure timely repair of system malfunctions by conducting equipment tests and evaluating results to determine cause of hardware/software failure and appropriate corrective action. Ensure efficient operation of equipment, parts and accessories by managing periodic maintenance and repair in accordance with pre-established schedules. Assist with planning, scheduling, and reviewing of routine moves, changes, additions and preventive maintenance.  Integration of major hardware and software additions and upgrades. Responsible for record keeping regarding spare parts inventory, routine maintenance logs, equipment performance logs system components diagrams and documentation.

Breadth of Responsibility:

This position is responsible for carrying out physical security review on executive residencies.  This is to include conducting risk assessments, reporting of findings and assisting/planning in upgrades, repairs and installation.

Autonomy/Problem Solving & Decision Making:  

This person must be able work without supervision along with working in a small team and must be able to analyze hardware (alarms, locks, cameras etc) and understand defense in depth and can perform risk assessments.

Qualifications:

 Applicant(s) must have in-depth knowledge of physical and environmental security, understand defense in depth, and understand risk management.  Applicant(s) must hold a certification in Security / Risk Management or have either obtained an ASIS PSP certification or ASIS CPP certification.  Applicant(s) must have extensive hardware/software installation and configuration experience, troubleshooting and repair experience.  Applicant(s) must have a working knowledge of security equipment. Door hardware, alarms/controllers, cameras and software.  Applicant(s) must have Project management skills required for design and implementation of Security enhancements, special projects and new   system design.  Good oral and written communication skills are necessary to deal with various levels of management and equipment/software vendors and to       produce reports and recommendations.  Cognizant of industry technological changes and improvements to include all facets of Security technologies.  Applicant(s) should possess a functional knowledge of Telecommunications wiring and wireless applications, they should also have a strong understanding of LAN/WAN configurations and IT security.

Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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