**What you’ll do:** + Provide technical support to customer service issues and trainings. Be responsible for critical issues resolution and urgent customer responses in delivering analysis and reports. + Serve Korea PQ customer in power quality products' installation, implementation, maintenance and provide other services in responsible area; + Discover problem and solve them for end-user to obtain customer satisfaction and business opportunities + Involved in Service SOP's establishment, training distributor & customer with SOP. + Analyse the data of feedback from customer and markets, communicate the results with Product and Quality teams to improve the product and service + Improve the technical process, monitor the effectiveness of the processes to seek opportunities of improvement. Consolidate the solutions into training and practice sharing. + Improve service tools to support field service and issue resolution. **Qualifications:** + Bachelor’s degree in Engineering, prefer Electronic Engineering + Fresh graduate or less then 3 yrs' experience in Electronics related industry would be preferred + Electrical knowledge preferred + 전기기사자격증 + Knowledge of Codes and Standards + Good communication in both, oral&writing + Be initiateve and responsible for work + Teamwork and excellent interpersonal skills + Work under pressure