About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Service Lab technician will be responsible for overdelivering on all Upfit and Logistic Operations. We work with Mobile Service Engineering to upfit vehicles to support Rivian Mobile Service. We also perform validations on prototype configurations for new designs before being implemented into Service. This role will require a skilled technician that is process driven and self-sufficient. This role will facilitate the receiving of parts, kitting, and installation of components onto a vehicle. We also work cross-functionally with engineering teams on special projects and product improvement. You will always maintain a high level of professionalism as we will regularly interact with cross functional teams. To be successful in this role you must collaborate with others and always maintain an extremely positive attitude, great work ethic and high quality standards. Responsibilities Support the day to day operations inclusive of but not limited to - vehicle upfit, process validations, time studies, parts logistics, and parts kitting. Improve efficiency in upfit procedures without compromising quality and safety of the process. Light vehicle repair and inspections. Validate service tooling prior to implementation to the field. Support campaigns and containment initiatives. Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment. Support cost analyst impact on different serviceability methods and processes. Support cross functional teams and assist with pre-production vehicle builds. Provide ad hoc support to Service Tooling Engineering. Support and proactively collaborate with Service Engineering, Field Service, Mobile Service Engineering, Service Parts, and Service Training teams. Use 1st principals to collaborate, teach, and mentor other team members to constantly improve the Service organization. Qualifications Automotive Technology/Technician Degree or equivalent experience Experience with Management Systems and work order completion Experience with hand tools, power tools, automotive shop equipment Familiarity with inventory management software/systems and inventory processes 2+ years of EV experience Dealership experience is a plus Ability to drive non-commercial truck and trailer Must possess a valid driver’s license Experience working in start-up environments Strong written and communications skills Strong organization skills with attention to detail No drug or alcohol related driving incidents in the last 3 years No more than 1 serious moving violation in the last 3 years Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle Will be subject to continuous Motor Vehicle Record (MVR) monitoring Pay Disclosure Salary Range/Hourly Rate for California Based Applicants: $33.29 - $38.00 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.