Have you ever been frustrated by the lack of usability of developer tools? If the answer is yes, then ASBX - Operator Tools is the place for you. Our Charter is to improve the builder experience when it comes to operator tools. These are all the workflows post code deployment that never seem to work without a lot of manual intervention. Our goal in Operator Tools is to build automation tools that can be used across Amazon to make the operator experience easier, faster, and most importantly safer.

Key job responsibilities
A Sr. Software Development Engineer on the Medic team withing Operator Tool is responsible for the Medic product. Medic is the oncall assistant that helps builders troubleshoot and resolve issues. As a member of the team you will be expected to:

- Play a significant role in building new software and services from scratch
- Drive an environment of continuous improvement and world-class efficiency
- Work cross-functionally with other teams to continually improve operational readiness and availability
- Anticipate bottlenecks, make trade-offs, and encourage risk-taking to maximize business benefit
- Evaluate and recommend new and emerging products and technologies
- Drive operational excellence in your organization

A day in the life
A member of the team seeks to embrace the agile development process and iterate with the tightest feedback loops possible. We maintain daily contact with our customers and exercise our mandate to reduce operator toil by inventing new customer focused features that enable our colleagues in Amazon to deliver better, faster, easier and more safely then they could without us.

About the team
The Medic team is a multi-disciplinary team composed of SDEs , a UX Designer, Researcher (when appropriate) and a Product Manager. Together our goal is to build world class tooling to making the job of the Amazon builder easier.