About the team

Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all our cloud-native products and services. Millions of users globally leverage our technology daily to communicate effectively and efficiently. 

Every engineer on our global engineering team can take ownership of a large portion of the product where they can see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human.

The Dialpad Core team plays an essential role in building the core features of the Dialpad application and is responsible for enhancing the admin experience for the Dialpad customers. This team collaborates with product managers and essential stakeholders to build standard features that other parts of the organization use.

Your role

We are seeking a talented and experienced Full Stack Engineer who is passionate about building high-quality, scalable web applications using modern frontend and backend technologies. You will own significant features end-to-end and tackle technical hurdles and enrich the team through your engineering experience including mentorship of junior engineers. You will guide projects with multiple engineers collaborating to deliver major features. You will work jointly in a cross functional team, including working closely with Product Managers in advocating for technical initiatives for the team.

What you’ll do 

Develop and maintain Dialpad's web & desktop applications using modern technologies. Write clean, modular, and maintainable code using best practices along with unit tests. Participate in code reviews to ensure code quality, maintainability, and scalability. Ensure that features are shipped on time and with the highest quality. Take up on-call activities to support and resolve the issues coming from the QA and the Customers. Be responsible for deploying the new releases on a weekly release cadence. Collaborate with cross-functional teams (e.g., DevOps, QA, Product, UX) to build and use common components and practices across Dialpad products. Mentor junior engineers and help them grow their skills and expertise. Communicate technical concepts effectively to stakeholders, both technical and non-technical.

Skills you’ll bring

6-10 years of experience in Full-stack software engineering. Strong experience with writing high-performance, reusable and reliable Python code. Strong experience with RESTful APIs. Strong experience in modern cloud platforms like GCP or other cloud infrastructures etc. Strong experience in documentation for architectural designs, technical decisions and best practices. Experience in modern frontend frameworks like Vue/React, HTML, CSS, JavaScript, TypeScript etc. Experience with databases SQL/NoSQL. Experience with mentoring junior engineers and helping them grow their skills. Experience with Agile development methodologies. Strong debugging and troubleshooting skills. Strong communication and collaboration skills.

Dialpad benefits and perks

Benefits and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.