**Job Summary** The Sr. Solutions Architect – Services Presales plays a pivotal role in driving revenue growth, shaping our service offerings, and collaborating with clients to design tailored solutions. This role requires deep expertise in Microsoft Azure, coupled with strong client-facing and presales skills. This individual will be responsible for identifying opportunities, crafting service solutions, and working with cross-functional teams to deliver impactful outcomes. This position is a remote position with Home Office setup as determined by SHI management. **About Us** Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. **But the heartbeat of SHI is our employees – all 6,000 of them.** If you join our team, you’ll enjoy: + Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. + Continuous professional growth and leadership opportunities. + Health, wellness, and financial benefits to offer peace of mind to you and your family. + World-class facilities and the technology you need to thrive – in our offices or yours. **Responsibilities** _include, but not limited to:_ + Presales Engagement + Collaborate with sales teams to understand client requirements, goals, and pain points + Lead discovery sessions, technical workshops, and assessments to evaluate current environments and identify opportunities for modernization + Lead the development of SOWs, working closely with cross-functional teams to ensure alignment with client needs and business objectives + Solution Development + Create comprehensive technical proposals, including solution architecture, implementation roadmaps, and cost estimates + Develop scalable and secure messaging and identity architectures for clients, leveraging Microsoft 365, Exchange Online, and Azure AD/Entra ID + Design hybrid identity solutions integrating on-premises Active Directory with Azure AD, enabling seamless authentication and access management + Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings + Showcase expertise in hybrid scenarios + Technical Demonstrations: + Develop and deliver customized demos highlighting key features + Client Relationship Management + Function as a trusted advisor for clients, building strong relationships with stakeholders and decision-makers + Address client technical concerns and objections during the presales cycle + Collaboration and Knowledge Sharing + Partner with internal technical and delivery teams to ensure consistent solution development and smooth handoff of signed projects + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement + Work with product and marketing teams to stay informed about the latest features and updates in the M365 Collaboration Suite. + Mentor and support sales teams in understanding the technical value of M365 services. + Provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology + Contribute to practice development by identifying areas for growth and leading innovation initiatives + Create and maintain practice standards and practices, ensuring the delivery of high-quality services **Qualifications** + Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field + Minimum 10 years of technical experience with increasing responsibility + Minimum 10 years’ experience designing implementing and integrating technology solutions + Minimum 10 years’ experience working with and migrating technology solutions + Minimum 10 years of experience developing and executing scripts for automation and deployment **Required Skills** + Proven experience in a similar role, with a focus on services solution development and revenue growth in Professional Services + Strong leadership skills and the ability to work effectively with cross-functional teams + Excellent presentation and communication skills, with the ability to articulate technical solutions to engage stakeholders at all levels + Deep knowledge of Microsoft Exchange Online, Exchange Hybrid, and Exchange Server + Strong understanding of Azure Active Directory, Entra Suite,and on-premises AD DS + Experience with authentication protocols (OAuth, SAML, Kerberos, NTLM) + Familiarity with Microsoft Defender for Identity, Microsoft Purview, and compliance tools + Expertise in conditional access, MFA, self-service password reset (SSPR), and access reviews + Experience in enterprise-scale migrations and hybrid environments + Ability to analyze customer requirements and design solutions that meet their business objectives and budget constraints with a consultative approach. + Experience in developing SOWs and driving revenue growth in professional services. + Proficiency in creating technical documentation, proposals, and architecture diagrams. + Familiarity with scripting and automation tools like PowerShell and Microsoft Graph API **Unique Requirements** + Travel to internal meetings as needed, up to 10% **Additional Information** + The estimated annual pay range for this position is $160,000 - $220,000 which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. + Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/19306/sr.-solutions-architect---services-presales/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _US-Remote | US-TX-Austin | US-NJ-Somerset_ **Requisition ID** _2025-19306_ **Approved Min (Total Target Comp)** _USD $160,000.00/Yr._ **Approved Max (Total Target Comp)** _USD $220,000.00/Yr._ **Compensation Structure** _Base Plus Bonus_ **Category** _Technical Presales/Post Sales_