Interested in leveraging your digital advertising, project management, account management, and relationship management skills to help Amazon develop and grow innovative advertising programs? Amazon is seeking an experienced Senior Solutions Manager with a love of learning and experimentation to operate and evolve inventive ad programs for a fast-growing team working with Amazon's largest advertising clients. You will be leading never-been-done-before campaigns from creative brief to launch for a wide range of globally recognized brands across Entertainment and Telecomm verticals. You'll partner with a Creative Director to lead the business, working with a team of art directors, copywriters, designers, producers, strategists and design technologists to create innovative programs using the full Amazon’s canvas (i.e. Fire TV, Alexa, Twitch, IMDb, Prime Video). You'll lead projects and own client relationships, focusing on creating work that benefits the end customer while pushing the creative envelope.

Key job responsibilities
• Manage the lifecycle of complex cross-functional projects and campaigns with considerable impact across North America.
• Own program operations and execution, including workflow and training documentation, downstream planning and coordination with account teams.
• Build business rationale to inform the prioritization of your programs' roadmap and downstream planning.
• Build business requirements and user stories for proposed feature enhancements and work with Design Technologists and Art Directors to scope, prototype, build and scale.
• Track and report on performance, ensuring the team is delivering differentiated value against its intended objective.
• Leverage customer feedback to drive continuous program improvement
• Work cross-functionally to manage bottlenecks, assigning the team, and provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
• Present confidently to Amazon senior management as well as other large audiences. • Work at all levels in the organization, with no job being considered too large or small.
• Prepare biweekly state of business reports and share with pod lead and via WBRs.


A day in the life
As a Sr. Solutions Manager, you will have the opportunity to learn, drive experimentation, manage, operate and evolve inventive ad programs for Amazon's largest advertising clients. You will report to the Entertainment and Telecomm, Brand Innovation Lab, lead and work cross-functionally with your team in addition to partner teams, including Advertising Sales, Marketing, PR, Engineering and Design/Web Development as well as multiple Amazon and Amazon owned & operated teams. The Senior Solutions Manager will bring both operational excellence and strategic thinking to the team.

About the team
Amazon's Brand Innovation Lab works with brands and agencies to develop campaigns that engage consumers at multiple stages of the marketing journey, building brand awareness, relevance, consideration, acquisition and loyalty. Our global creative team of storytellers and innovators includes strategists, creatives, design technologists, engineers, producers and more, collaborating to create solutions customized to our advertisers' goals.

We are open to hiring candidates to work out of one of the following locations:

Santa Monica, CA, USA