At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

承接总部客户平台规划与资源，结合属地化客户洞察与客群分析，策划并执行客户平台活动；链接总部与分公司资源，建立属地化客户活动资源网络，负责当地的策划和实施，结合线上线下客户经营策略，充分发挥获客-活客-暖客-转化的作用，促进业务发展。

主要职责：

深入理解公司的客户策略及方向，合理分析及制定年度客户活动项目计划，确立项目的成功图象及明确实现的合理方向；

推广客户平台功能与资源在分公司的应用，有效运用客户平台与资源，与渠道紧密合作助力线上线下客户经营，驱动业务发展；

策划并执行线下活动，协调渠道及各部门，实现活动的有效落地：根据业务节奏、节庆点和品牌大事件策划制定各类客户活动方案，并推进与执行客户活动的整体落地实施，包括但不限于客户分析、活动创意策划、预算管理、资源对接和整体内容方案产出、推进活动落地、跨部门合作协调等，并为最终活动效果负责；定期总结复盘，持续累积并改善活动品质和效率；协调处理客户平台与活动咨询、化解纠纷，如遇复杂案件，及时上报；

定期收集客户平台与活动反馈，形成相关报告，为持续优化平台客户体验提供建设性的意见。

任职基本要求：

大学本科学历或以上

8年以上相关工作经验

抗压力强，能自我驱动，积极主动地推动工作开展

具备业务敏锐度或市场洞察力，对当地市场保险业客户情况有一定了解尤佳

出色的规划、沟通、协调和报告能力，具有团队协作精神，执行力强

乐于接受新兴事物，并具备很强的学习能力

深厚的中英文表达能力和文字能力，熟悉办公应用软件，能熟练运用PowerPoint, Excel以及Word

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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