We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing:

The role is responsible for providing efficient operational support while maintaining compliance with internal controls and procedures within the functional area. The role applies comprehensive  technical and system knowledge to act as a point of escalation and provide timely resolution to complex issues. The role exercises independent judgement in determining feasible solutions for clients, handling situations that require further analysis and investigation. The role leads the implementation of process improvement initiatives, seeking opportunities to streamline existing processes and procedures. Working with limited direction, the role provides training and coaching to others in the department to increase overall knowledge, expertise and productivity.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site, while other days will be remote.

How You'll Succeed:

Documentations Specialist - Preparation of all LaserPro documents, including new loans, modifications, and renewals for Commercial and non-residential Consumer loans for all CIBC Bank USA locations.Preparation of Documents - Prepare all documents in accordance to bank policy and procedures and adherence to regulatory compliance.Additional Responsibilities - Include ordering due diligence, closing loans straight through to post closing documentation requirements and exception processing.Relationship Manager - Working with your internal team and works cross functionally with multiple lines of business and lenders.Leveraging technology - Become a technology expert. Utilize the knowledge you do have in ACBS, IBS Loan System, and Loan closing experience.

Who You Are:

Detail oriented - You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision-making.Goal driven -  You’re goal-oriented.  You’re motivated by accomplishing your goals and delivering your best to make a difference. Motivated by development - You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.Technical skills, experience, programs - You can demonstrate experience in ACBS, IBS Loan Systems, and Loan closing experience.Collaborative - You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.Owner Mindset - You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $65,000.00 - $85,000.00 for the Chicago market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-70 W Madison St, 8th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Active Listening, Client Service, Customer Experience (CX), Interpersonal Communication, Operational Efficiency, Operations Processes, Product Knowledge, Work Collaboratively