Purpose & Overall Relevance for the Organization:
Position is integral to the on-going focus on Corporate Governance. It aims at:
1. Develop, support and lead initiatives/projects focused on improving the efficiency, transparency 
and effectiveness of business processes. Responsible for working with management to identify 
opportunities for improvement, measure and analyze current business processes and redesign 
processes to meet the needs of a complex and growing business.
2. Ensuring compliance with applicable external laws and internal regulations as well as the 
established Group Internal Control frameworks, and Group/Market/Brand best practices and 
policies.
3. Protect Company physical assets (e.g. stock, cash on different premises), including public and 
internal dishonesty, procedural failure, administrative error and wastage, as well as maximized 
profit ensuring effectiveness and efficiency of operations.
Key Responsibilities:
Risk Assessment & Key controls review
 Timely coordination/execution of the local ICS testing/ Global Control Self-Assessment 
(GCSA) of key controls as well as including the mandatory documentation in BWise and heading 
remediation of all identified control deficiencies in collaboration with local Senior Management.
 Conduct retail store compliance audits to ensure adherence/compliance to defined controls, 
policies and procedures. To analyze/report findings and ensure remediating actions/action plans 
are followed by Retail Management
 Follow-up the remediating action plans and update BWise or the global store compliance 
audit(s) tool. 
 To proactively and continuously review, assess and identify risk within the business. Reduce 
and mitigate risk with the implementation of comprehensive risk reduction strategies and 
countermeasures. 
 Review, monitor and manage retail data (shrinkage/cycle counts/stock counts/high risk 
transactions) affecting the P&L of retail stores (DTC) and develop, recommend and implement 
comprehensive countermeasures to eliminate or minimize losses.
Policies & Procedures awareness and processes improvement
 Raise awareness/maintain knowledge of the Global/Market/Local policies and procedures, 
including regular trainings at local level. 
 Design, develop, implement and regular update of local policies (based on global/market 
policies if existing), procedures and related internal controls, based on best practices and Group 
requirements. 
 Develop, support and lead initiatives/projects focused on improving the efficiency, 
transparency and effectiveness of business processes.
Reporting
 Produce IC&PP monthly report to give local senior management visibility of the risk, findings 
and opportunities. (e.g. Abnormal transaction analysis, shrinkage data, incident and control 
deficiencies)
 Immediate communication of major control deficiencies to LAM.
 Conduct retail investigations and complete timely reports/findings to the relevant 
stakeholders utilizing the Resolver platform.
 Timely coordination of the local bi-annual Representation Letter process.
 Participation in the Global/Market ICS network including ICS calls, WebEx sessions, 
conferences, sharing of best practices.
Key Relationships:
 Local: General Manager, Finance Director, Heads of Departments and Process Owners.
 Market: LAM IC&PP Director, IC&PP Partners. 
 Group: Group Policies & Internal Controls, Group Internal Audit, Group Risk & Compliance 
Management, Global Profit Protection, GBS and Cross functional process owners.
 External auditors.
Knowledge Skills and Abilities:
 Demonstrate a digital mindset 
 Assist the daily details of the projects and coordinate with stakeholders.
 Focus on execution; Keep a solid track record of meeting objectives and produce high quality 
work.
 Show understanding of different cultures, ideas and needs of consumers.
 Demonstrate clear communication skills and agility at work to stay connected. 
 Work towards the improvement of processes and the standardization of methods between 
markets / functions.
 Experience of auditing/internal control skills and process improvement experience.
Requisite Education and Experience / Minimum Qualifications:
 3 years’ experience in similar function/position
 Accounting/auditing qualification preferred 
 International experience and track record in similar discipline
 Knowledge on project management
 Knowledge of ERP system such as SAP, MicroStrategy
 Fluency in English is a must