Job Description

Wynn Las Vegas is in search of a brilliant L&D Specialist to assist with facilitating all courses, reporting & tracking, and contributes to the design, development, and implementation of new courses for Wynn's Enterprise.

Key Job Responsibilities

Facilitates property-wide training to include new hire orientation, systems, guest service, division-wide or department-wide training and annual compliance training.Develops learning activities, handouts, audio-visual materials, instructor guides, job aids, quick guides, and the like.Develops (using the ADDIE model) and facilitates instructor-led in-person and virtual training programs for various business units.Produces and hosts external vendor content.Create engaging communication materials and strategies to market elective training to employees.Assists with monitoring and evaluating the effectiveness of trainings through knowledge and performance assessment and provides recommendations for improvement as needed.Assists with leading on-going Training Team projects to include Tuition Reimbursement, ESL and future employee programs.Effectively prioritize and manage multiple overlapping projects; Engage in self-directed work, project manage, drive deadlines and resources, and work with a high degree of initiative, attention to detail and personal responsibility.Stay up to date on new training methods and techniques to improve transfer of training, and overall quality, consistency, and timeliness.Maintain updated training records, training calendar, maintain training facilities and equipment including computer hardware and software.Performs additional responsibilities as needed or requested.

QualificationsBachelor's degree in Business, Education, Human Resources or similar disciplinesA minimum of two (2) years of training/facilitating experience or hotel/casino operations experience (or an equivalent combination of training, education, and professional experience)Experience working with training design software and Learning Management SystemsProven ability to engage adult learners using a variety of activities based on adult learning principlesProven understanding of adult learning principles, ability to complete needs assessment, content development, coordination of logistics, facilitation, evaluation, and record keepingMust have exceptional communication and facilitation skills, both verbal and written, with the proven ability to communicate to all levels of the organizationAdvanced organizational and follow-up skills with the ability to handle multiple assignmentsStrong quality orientation and attention to detailDemonstrated creativity and ability to design aesthetically engaging and effective materialsAdvanced/Expert working knowledge of MS PowerPointProficiency with Microsoft Office software to include Outlook, Word, Excel, and TeamsMust be able to work a flexible work schedule to support a 24/7 operationMeet the attendance guidelines of the job and adhere to regulatory, departmental and company policiesMust model the ideal professional and polished appearance required by company guidelinesMust be 21 years of age or older

Preferred Qualifications

More than five (5) years of experience in training and developmentExperience with multimedia content creationExtensive knowledge of luxury service standards strongly preferredLeadership training experienceL&D certifications and/or affiliations

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.