Durham, North Carolina
5 days ago
Sr. Strategic Partner Manager
What You'll Do Want to join a dynamic, rapidly growing SaaS company that’s disrupting a multi-billion dollar industry? That’s what we’re doing here at Avalara. We are seeking a Senior Partner Manager, Technology Partners, responsible for our global ERP partnerships. This partner management position is responsible for setting and leading our global strategy across our mid-market technology partnerships. This position will be responsible for driving the strategy and execution of programs to meet and exceed our revenue objectives, customer and partners success targets and overall partner profitability. This is a high impact role requiring collaboration across multiple functions in Avalara including Sales, Customer Loyalty, Marketing, Product and Business Development as well as with our International teams. This is a senior role that is responsible for our overall strategy that plays an integral role in the success of the company. Some of the things you’ll be doing include … Develop and execute a comprehensive, multi-year go-to-market strategy across partner ecosystems. Lead regular executive reviews to align cross-functional support and update progress to goals. Develop, foster and extend a network of “executive relationships” at key partners. Architect and execute a rolling 12-month joint product development plan with key partners to keep the ecosystem aligned with Avalara innovations and changes. Build data driven business case justification to drive cross functional decisions on products, programs, and business terms to drive ARR growth of your ecosystems. Include trade-off analysis that applies to individual functional teams or across the organization. Analyze data and derive meaning, find trends and develop plans to address opportunities and corrections. Report on the progress and impact of the plans. Collaborate with functional groups to address customer success and partner success issues. Identify root causes and engage the appropriate partner groups to create joint plans to correct and improve key metrics. Qualifications: Undergraduate degree in business or technology preferred 4+years of experience in strategy consulting and/or go-to-market business development. 4+ years of experience managing Strategic Partnerships with ERP publishers, ISVs, systems integrators or consulting firms in the Mid-Market ERP space, including Epicor, Infor, Syspro, Netsuite, or Microsoft ecosystems Proven ability to build, lead and execute strategy in a cross-functional environment. Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams and have substantial impact on investments and program effectiveness. Experience with building, developing and growing strategic Partnerships that deliver long term revenue growth and customer/partner satisfaction. Experience with technical product management and roadmapping. Experience with ERP or financial software, ISV solutions, global organizations, or extended mid-market ecosystems. Strong tolerance for ambiguity; able to focus and execute in a changing environment; ability to make things happen. Technically Savvy. Experience with analytics, data, databases, predictive modeling, or business intelligence preferred. Experience managing global client partnerships and/or key strategic partner relationships involving robust strategic account planning and a cadence to drive successful execution. Demonstrable proof of producing measurable results of influenced revenue or channel sales through global strategic system integrators Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans Demonstrable proof of scaling capacity of global strategic partners’ technology practices Ability to build and maintain positive working relationships while delivering results in a highly complex, matrixed global organization. Executive presence to lead and manage the most strategic global partners. Strong executive selling and business development skills; proven ability to understand different partner GTM and Organizational models. Willingness to travel and Experienced in Global markets, customs and individual country business protocols and dynamics About Avalara Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use. Avalara offers hundreds of pre-built connectors into leading accounting, ERP, ecommerce and other business applications. Each year, the company processes billions of tax transactions for customers and users, files hundreds of thousands of tax compliance documents and tax returns and manages millions of exemption certificates and other compliance related documents. Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. What Your Responsibilities Will Be (pls see above) What You'll Need to be Successful (Pls see above) How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
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