About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce® and AWS partner. In 2005, Rimini Street reinvented enterprise software support to deliver a better support experience and drive significant savings on total maintenance costs. Today, the Company delivers superior service experiences, at scale, centered on client success to enable enterprise software licensees to extract more value from their enterprise software investments, invest in innovation, create competitive advantage and enable growth. Over 5,500 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries have leveraged Rimini Street as their trusted provider for support and managed service solutions.

We are actively seeking a  Sr. Support Engineer, SAP. This role is based in India.

About Rimini Labs India.

Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Labs India kick starting operations in Hyderabad, in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Labs India started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc).

Rimini Labs India gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Labs India is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.

Rimini Labs India has nicely emerged as Global Capability Centre (GCC), and proudly says, “if you are best of the best, you belong to Rimini”. We are on a mission to contribute significantly to our “Rimini ONE” program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software.  

Position Summary

This position is responsible for providing incident, change request and enhancement support to Application Management Services (AMS) customers for HCM. Experienced consultant with extensive hands on experience in core SAP US Payroll focused on payroll - including taxes, PA, OM and benefits administration. The individual requires ability to configure, lead, mentor and direct clients. Should be capable of managing multiple customer systems, identifying and resolving issues along with coming up with solutions to customer requirements within SAP HCM landscape. In this capacity, the SAP HCM consultant is responsible for delivering high customer satisfaction and provide enhanced support in all the areas of SAP HCM

Skills & Experience required:

At least 10+ years of experience in SAP US PayrollAnchor good understanding of overall US Payroll process including taxationMust be well versed with full gross to net US & UK payroll calculation and configuration of payroll schema’s and rules.Should have good experience of working with BSI Tax Factory systems (BSI 10.0 and BSI 11)Should have good understanding and experience of HR integrations with Finance in the areas of Gross to net posting, 3rd party payroll/posting, and HR Payee mappings required for tax authority set-upShould have good exposure in Tax reporting – PU19, Off-cycle process and payroll subsequent activitiesShould know the end-end processing of Payroll, PreDME, DME and Check/Bank transfer processUnderstanding of payroll background jobs and process modelsExperience with payroll reports and custom reportsMust have experience in handling US GarnishmentsGood understanding on Benefits administration and open enrollmentsGood experience with the year-end activities that involves payroll configurations and HRSP support for payrollExperience in various testing’s like Unit and integrations testing’sStrong documentation skills around defects and tracking defect resolutionShould be able to evaluate customers business needs, contributing to overall strategic planning of SAP Payroll systems

Education 

Bachelor Degree in Computer Science or related field or equivalent experience. 

Skills 

Superb technical trouble-shooting skills ability to debug payroll schema and log and the tenacity for complex problem solvingPassionate focus on customer support and the ability to build long term, successful working relationships with ClientsStrong knowledge of key application functionality, tables and relationshipsDeep knowledge of SAP customization/extension methodologiesExcellent interpersonal, presentation and communication skills – verbal & writtenFluency in English is requiredAttention to detail and the ability to learn quickExtreme focus on Client satisfactionDemonstrated ability to work independently and as part of a team

Desired Qualifications

The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technologyThe best candidates will have extensive knowledge of multiple SAP modules across releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technologyKnowledge of SAP Industry Solutions Public Sector would be an advantageKnowledge of any Country Specific Solutions would be an advantageA consulting background, while not mandatory, would be usefulExperience with localizations and global implementations would be an advantage

Work Location: Hyderabad, India

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

CompanyWe dream big and innovate boldly.  ColleaguesWe work with extraordinary people who create a culture of mutual respect and collaboration. ClientsWe relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,500 signed clients, including over 180 of the Fortune 500 and Global 100 companiesOver 2,000 team members in 23 countriesUS and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.