Description Amazon is looking for a Senior Technical Program Manager who can combine strategic vision with collaborative and analytical skills to build the Last Mile Fleet In Life Services data structure. In this role you will contribute as part of the Strategic Programs team to help deliver fleet services faster, more reliably, and at a lower cost while ensuring a long-term vision. You would be a great fit for this role if you enjoy and excel at: - Thinking Strategically and develop 3-year plans across different organizations. - Autonomously coming up with and quickly implementing innovative and disruptive ideas - Continuously learning new skills and knowledge areas to grow, develop, and better serve our customers. - Influencing a broad set of stakeholders and working with diverse 3P vendors. - Solving analytical problems and drawing conclusions from large complex data sets Key job responsibilities - Leading cross-functional teams of business and technical leaders to deliver impactful results at Amazon speed. - Study, learn, and diagnose In Life Services operational processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort. - Recommending and implementing changes to 3P systems design, data structure and reporting standards. - Project and Change management from conception to completion. - Writing clear documents, and leading project meetings with Sr. Management. - Ensure products are working in all the aspects (data accuracy, automation, features). - Be the voice of the customer and articulate their needs. - Evaluate new features from the technical point of view to understand the impact in development required. - Work with project managers on development, launch process, beta product, acceptance criteria. - Influence the strategic direction (business and technology) and analytics org priorities. - Establish/simplify processes to ensure product meets customer needs and audit mechanisms. Basic Qualifications - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - 5+ years of software development experience Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.