The Senior Technical Analyst – ServiceNow HR Service Delivery (HRSD) is responsible for the ongoing planning and configuration/development of processes, procedures, and solutions of the HRSD product within the ServiceNow platform.  Along with configuration/development, deployment, and maintenance, this position provides technical consulting of HRSD to the product and platform teams, serves as a liaison between HR and various business and IT teams, and implements solutions following HRSD/ServiceNow best practices. The overarching goal for this position is to implement, automate, and evolve processes to serve our business through process improvement, driving efficiency, standardization, etc

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.