ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

 

 

Job Title

Technical Document Specialist - Europe

 

 

Location

Thames Refinery - 3 days per week.

 

 

Reports To

Quality Management Director - Europe

 

 

 

COMPANY DESCRIPTION

ASR Group’s companies have more than 150 years of experience taking sugar cane from the field to the table.  Our expertise in every aspect of the cane sugar process is without equal.  We are the largest vertically integrated cane sugar refiner in the world.  Our nine refineries are found in five countries across the globe and collectively can produce more than six million tonnes of sugar.  We also own and operate sugar mills in the United States, Mexico and Belize.  As an expert in raw sugar procurement, our reach spans more than 40 countries and our network of partners and suppliers has never been stronger.  Our brands are leaders in their respective markets.  We sell our branded and private label sugars, sweeteners and syrups in the grocery, food service, industrial and pharmaceutical channels in the Americas, Caribbean, Europe, the Middle East, India and Asia.

 

OVERVIEW

The Technical Document Specialist (Specifications Technologist) will apply functional knowledge of the European refinery/facility processes and products to provide customers with requested technical documents.  The job requires ongoing and effective liaison with both Operations and Sales and NPD functions.

 

This position is office based three times a week with two days from home. This is dependent on site customer visits, new product launces and audits etc.

 

 

DETAILED ROLES & RESPONSIBILITIES

Responsible for the generation, maintenance, and distribution of all technical documents for the ASR product lines Develops and distributes required technical documentation for all customer requests for ASR products. Maintains all technical documentation in company approved external customer vendor portals or third party websites (e.g. iCiX, Quadex, Hamilton Grant). Writing product quality attribute sheets and distributing to site and customer as required Working with multifunctional team to help to get samples and sample information out to customers for sales support

 

WORK EXPERIENCES

Working knowledge of retailer specification systems and review process. Experience within a food manufacturing environment. Expertise in the use of data management systems. Experience of art work approvals Experience with stakeholder and customer communication Knowledge of food product packaging operations is preferred. Working knowledge of relevant food legislation e.g. food labelling, allergens, weights and measures.

 

At Tate & Lyle Sugars, our goal is to be the most admired sweetener Company.

 

Service Excellence - Be the industry's Gold Standard by a relentless focus on reliability, providing products with superior quality and excellent customer services. Efficiency and Sustainability - Eliminate inefficiency to be a sustainable, low cost producer and to generate fuel for reinvestment. Value-Add - create strategic advantage and enhanced profitability through value-added products and services. The foundation of our values is Talent and Culture as we aim to build, retain and motivate a winning team.