Description Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when they want it. We put innovation into action, working alongside our employees in the FCs to move billions of customer orders through our Fulfillment Centers globally. AFT is creating the future of fulfillment, and we’re looking for people with big ideas and the drive to see them at work in the real world. If you’re ready to innovate on a global scale, join us. When a human looks at a picture of an item, they can identify what the item is, how to handle it and whether it appears to be damaged. Our vision is to teach our systems to do what comes naturally to humans while operating at speed and scale. To solve these challenges, we leverage a rich set of data and a variety of techniques including computer vision and machine learning to automate decision making and improve customer experience. You will be one of the leaders helping shape this space. We are seeking a Senior Technical Program Manager (Sr. TPM). The candidate will work with our Engineering teams as we partner with Robotics, Fulfillment/Supply Chain, Science and Hardware Engineering teams to innovate technical solutions. The candidate will drive cross-functional initiatives both in terms of guiding the design/development within our group and getting work prioritized across multiple partner teams and stakeholders. The candidate will thrive in a highly collaborative, creative, and analytical environment. A successful candidate will have an established background in developing products at scale. They will demonstrate strong technical ability, excellent stakeholder management and leadership in communication across individual and organizational levels. This is a technical program management position for someone who can navigate roadmaps in the midst of ambiguity but also adapt product visions quickly when new data becomes available. Key job responsibilities Your specific responsibilities include: • Working closely with Product Managers, Software Development, Hardware Engineers, Operations, Science, and external tech teams to ensure delivery towards strategic goals. • Managing business and technical requirements, coordinating design, be responsible for the overall coordination across multiple stakeholders, and to ensure program productivity. • Building mechanisms to help our customers gain insights, and build road maps for the projects you own while managing relationships and reporting with leadership across AFT and our customers / stakeholders. • Developing strong internal relationships with key internal stakeholders and drive cross-team and cross-org alignment. • Establishing priorities across multiple workstreams and initiatives. • Finding creative ways to unblock challenges that arise and deciding when to escalate. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Quality AFT’s Quality team drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. Basic Qualifications - 7+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.