Description Seeking a dynamic and entrepreneurial Technical Program Manager (TPM) to drive the Identity and Access Management (IAM) strategy and execution globally for Amazon Worldwide Operations. You must be undeterred by big scale and a fast-paced environment! This is a highly visible role and will interact broadly across many areas and disciplines. In this role you will deliver IAM solutions that manage the global network of fulfillment centers that move billions of units of inventory, employ hundreds of thousands of people, and ensure that our customers get what they ordered in the condition promised by the agreed upon time. As a senior technical leader you can translate business needs into technology solutions that scale both technically and operationally. You are responsible for driving high quality and enabling technical innovation and cloud services enablement. You will recruit top talent, manage evolving and complex demands, including multiple projects with dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience leading technology businesses to set and deliver on challenging goals to maintain effective security at scale without hindering our ability to reliably meet our customer promise. Key job responsibilities • Lead the definition, design and delivery of the products and services to enable industry best Identity and Access Management capabilities within Worldwide Operations. • Engage with and influence the many stakeholders to ensure that compliance, security and cross-functional requirements are met (or exceeded.) • Design solutions for foundational IAM principles including: multi-factor authentication, least privilege access, password management, audit logging, certificate management, privileged access and user behavior analytics. • Clearly communicate product vision, user stories, plans and project status to management and key technical and business stakeholders. • Work closely with the software development and engineering team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities. • Develop monitoring and reports on the health, effectiveness and efficiency of IAM services and products. • Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that may be complimentary. • Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training and Career growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 5+ years of technical program management working directly with software engineering teams experience - 5+ years hands on experience with at least one common identity protocol (Oauth, OIDC, SAML, or FIDO). Preferred Qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - 5+ years hands on experience with identity best practices in the areas of identity lifecycle management, authentication, authorization, and privileged access management. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.