Amazon Selection and Catalog Systems (ASCS) manages the world's largest e-commerce product catalog infrastructure. Item Data Service (IDS) organization under ASCS is responsible and authority for establishing product identity and attributes which lights up product detail page, supply chain and fulfillment use cases across all marketplaces. The portfolio of services and products we own directly impacts both seller and buyer experiences. Being the world’s largest product catalog with billions of products, and billions of transactions per day the scale our services support is massive. We are seeking an experienced Technical Program Manager to lead strategic cross-organizational programs and technology initiatives. The role also involves developing scalable systems that enhance catalog data quality through Large Language Models (LLMs), with implementation across multiple countries and languages. The ideal candidate will drive innovation in our catalog systems while managing complex, cross-functional projects that span multiple teams and organizations.

Key job responsibilities
As a Sr. TPM in this role, you will collaborate closely with a team of software development managers, developers, and Applied Scientists to deliver solutions into production as well as establishing partnerships with other organizations such as Retail/Category businesses, Operations, Selling Partner Services (SPS), Supply Chain and Fulfillment technology to prioritize and translate the business requirements into technical specifications. You will have end to end ownership - from defining the strategy, working with engineering to build the solution, and measuring metrics to monitoring progress across the entire Amazon eCommerce pipeline. You will be the advocate for multitude of products/services owned by the team. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence. You will drive cross team collaboration, influence product roadmaps using our data driven frameworks, ruthlessly prioritize initiatives that are important to business. You will help us move quickly, look for simplifications and identify blockers early. You’ll own and improve the mechanisms we use to track goals, status, and business metrics across teams.

A day in the life
Key responsibilities:
• Own programs with significant complexity with broad cross-organizational and/or deep architectural impact.
• Drive large engineering efforts that solve significantly difficult problems.
• Identify risks/opportunities in technical strategies, architecture(s), in engineering organization structure(s).
• Scope, plan, implement and deliver projects and programs, and collaborate with program managers and senior leaders to align with strategic vision and goals.
• Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met.
• Establish metrics and regular reporting mechanisms.
• Support deep dive assessments and ad-hoc data analysis requests.
• Deliver findings, recommendations and remediation steps for all activities.
• Primary point of contact for world-wide stakeholders of programs and goals that you lead.


About the team
Our services support hundreds of internal clients, and businesses that contribute to the Amazon catalog. We value inclusivity, transparency, and customer-centric solutions. We foster a culture of ownership, empowerment, and provide support system that enable leaders to drive business impact. We continuously invest in mechanisms and software systems that help us sustainably meet the business demand.