Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Air, Saltburn, The Idea of You, and Road House, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future.

The PV Global Operations team is seeking a Sr. Technical Program Manager, MarTech Operations. The MarTech Operations team sits at the intersection of technology and marketing operations, and is tasked with driving scale solutions across Amazon PV Marketing. The team is focused on streamlining and improving the technology that supports Prime Video launches and finding new and innovative ways to continue to raise the bar in quality, accuracy and efficiency. We partner with global PV Marketing teams to identify and prioritize opportunities for cross-functional product solutions; we partner with our internal product and engineering teams to develop and implement technology solutions for PV Marketing; and, we lead operational change management to ensure the successful rollout of prioritized product solutions.

In this role, you will lead a large-scale technology-focused optimization initiative supporting critical business objectives across multiple organizations and geographies. Your primary responsibility will be managing the end-to-end lifecycle of a global marketing operations technical transformation project, including roadmap development, resource allocation, and budget oversight. You'll define comprehensive program strategies, set ambitious yet achievable objectives, and influence cross-functional teams to deliver high-impact results.

Key job responsibilities
- Develop and maintain strong relationships with key stakeholders across global PV Marketing teams, product and engineering teams, and senior leadership, maintaining clear communication channels and reporting to drive ongoing alignment on your initiatives.
- Identify and evaluate optimization opportunities to enhance Prime Video's marketing operations workflows.
- Analyze current processes and quantify the impact of proposed optimizations using data and metrics.
- Partner closely with internal product and engineering teams to guide the development and implementation of technology solutions, ensuring they meet the specific needs of the marketing organization.
- Lead change across complex, matrixed organizations with minimal operational friction, proactively addressing potential roadblocks or resistance to change and working closely with stakeholders to mitigate risks and ensure successful technology adoption.
- Develop and track KPIs to measure the impact of your MarTech initiatives on marketing efficiency, quality, and effectiveness.