New York, NY, US
4 days ago
Sr. Technical Program Manager, Shopbop
As the Buying Technical Program Manager at Shopbop, you will lead technical programs that make Shopbop “the daily destination for style inspiration and discovery”. Collaborating with a diverse team of fashion buyers, software engineers, and senior leadership, your programs will directly enhance Shopbop’s product selection by improving operational tooling, integrating AI-driven insights, and expanding brand-selection through new channels - improving the Shopbop experience for millions of style-savvy customers. As a senior member of the technology team you will own additional organization-wide responsibilities to help Shopbop technology achieve their goals. Since Shopbop is part of Amazon, you will have access to the brightest technologist and e-commerce experts and be able to make your mark - have fun, make history!

Key job responsibilities
You will oversee programs that drive key Shopbop objectives in the Buying and Planning space, writing plans, getting buy-in on approach, and overseeing delivery as work is completed by Shopbop technology teams. You will partner with buying leaders, software managers, user experience designers, data scientists, and engineer to launch new programs. You will use data and customer feedback to iteratively improve products and deliver more for customers. You will apply your technical background to help accelerate delivery and set realistic plans.

A day in the life
You start with email, and are happy to see a stakeholder is aligned with your proposal to change how science findings are used in the core replenishment tool, but see they have a few questions on how certainty is used - you make a note to discuss it in your next 1-1. You spend the morning writing the UAT plan for new in-market tool, making sure it’s ready well ahead of fashion week! In the afternoon you have a 1-1 with the data team who are making good progress on your requests and end the day reviewing progress on a tech mandate you oversee.

About the team
Shopbop is the leading global destination for style inspiration, offering best-in-class curations that inspire and delight our customers.

Customer obsession runs through the entire Shopbop organization—our collaborative culture encourages teams to think outside the box and work cross-functionally to provide a shopping experience that’s easy, innovative, and most of all, fun. Each employee has an impact on our organization, working on projects that influence the broader fashion, retail, and technology industries.
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