Do you enjoy working in an entrepreneurial, fast paced environment, solving complex technical problems and delivering innovative solutions?
Amazon is looking for a dynamic, innovative and accomplished Senior Technical Program Manager to join the World Wide Selling Partner Services (SPS) team.

Our mission is to make Amazon the safest and most trusted place worldwide to transact online. Amazon runs one of the most dynamic e-commerce marketplaces in the world, with nearly 2 million sellers worldwide selling hundreds of millions of items in ten countries. Have you ever thought about what it takes to manage risk in billions of transactions, including digital transactions and subscriptions? Do you like to investigate customer impacting issues, dive deep into system exceptions and work closely with the software, hardware and network teams to solve these challenges?

In this role you will be responsible for scoping complex projects and delivering simple, elegant solutions by collecting product and business requirements, driving the development schedule from design to release, making appropriate tradeoffs to optimize time-to-market, and clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional teams. You will interact with a broad cross section of the Amazon organization as you clarify ambiguous issues and negotiate effective technical solutions between development and business teams. You will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery.

The role requires a seasoned individual who has excellent experience as a Technical Program Manager for distributed SOA software systems and can guide high-level technical design as well as think about potential, future areas of fraud that our platform might encounter.

Key job responsibilities
- Build project plans by working backwards, set milestones, establish mechanisms, and bring the right people together to solve technical problems and ensure successful delivery.
- Coordinate with leaders and stakeholders in multiple teams across Tech, Business and Operations to drive data-driven decisions and alignment to achieve the program goals.
- Dive deep into technical blockers, and work with development teams to unblock delivery or find a path to resolution.
- Create technical design documents, influence technical priorities, and apply project management best practices to increase the effectiveness and impact of your programs.
- Identify blind spots, look around corners to identify improvement opportunities, and provide the technical glue between multiple teams/orgs and in areas that do not have clear lines of ownership.
- Understand the architecture of the systems you work with (e.g., workflows, APIs, design limitations, and maintenance requirements).
- Communicate ideas effectively, both verbally and in writing, to all types of audiences including Directors and VPs. This includes writing emails, documents, and hotly debated topics for senior leaders.
- Lead the resolution of contentious issues, drive escalations, identify and mitigate risks for project delivery, and ensure regular status reporting.

About the team
As a part of WW Selling Partner Services organization, we provide services to help Amazon Selling Partners be successful, deliver the most trusted shopping and selling experience, and provide powerful solutions to accelerate Selling Partner business growth. We prevent fraud and abuse as guardians for all customers and delight our buying customers by enabling Selling Partners to succeed.