Are you...

passionate about making a meaningful impact on the world?Do you thrive in an environment where innovation, continuous improvement, and challenging the status quo are the norm?

If so, we want you on our team! 

In a world increasingly focused on how humans can responsibly live within our environment, OTT HydroMet is on the frontlines, creating the critical water and weather solutions that ensure a safer future for us all. By partnering with our customers around the world, we help detect floods, make solar power more efficient, protect the environment, and ultimately save lives. 

Our collaborative, diverse team is made up of engineers and scientists, marketers and researchers; people who’ve been in the industry for decades or have just arrived with fresh ideas. We’re driven by a love of problem-solving and inventive thinking, and by the unique impact our customers make on people’s everyday lives. Bringing our global team together within our renowned brands affords us unsurpassed strength and expertise in meteorology and hydrology—and gives you the chance to build a meaningful career. 

Watch the video: "From Sensor to Software"

We are currently looking for a Sr. Technical & Training Lead (f/m/d).

This is an hybrid role (min. 3 days onsite), based in Delft, Netherlands, with domestic and international travel up to 10%.

As the Sr. Technical & Training Lead (f/m/d), you will be expected to deliver technical expertise, customer engagement, and strategic collaboration. Acting as the customer, service and sales team's go-to expert, who handles complex technical cases, leads customer training initiatives, and ensures the internal knowledge base is well-maintained.  

In this role, you will have the opportunity to: 

Serve as the team's subject matter expert on complex technical cases and act as a point of escalation for resolving challenging customer or system issues. 

Build, curate, and maintain the internal knowledge base and develop standardized processes and documentation to support team efficiency. 

Oversee and allocate workload based on our ticketing system (Jira), coordinate assignments between Service department and R&D and ensure effective communication between all stakeholders involved.

Design, organize, and deliver technical training sessions for customers tailored to their specific needs. 

Represent Service in cross-functional projects and provide technical insights

Pre-Sales Support and Customer Engagement by educating and influencing prospective customers, providing technical demonstrations and explanations to support the sales process & act as our SME at industry conferences and trade shows to help build OTT HydroMet’s image as a thought leader in the industry. 

 

The essential requirements of the job include:

You are a (technical) subject matter expert in the solar area or any other relatable "Sensor-to-Software"-industry

Demonstrated track record of delivering on-time and quality customer support 

Strong communication skills with willingness to speak in public and present to the board

Excellent problem solver with strong, data-driven capability to continuously improve procedures

Must have the aspiration to become the successor of this team

Willingness to travel internationally and domestically

OTT HydroMet is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

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At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.