At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Supply Chain Manufacturing **Job Sub** **Function:** Manufacturing Pharmaceutical Process Operations **Job Category:** Business Enablement/Support **All Job Posting Locations:** NL003 Einsteinweg 101 **Job Description:** **We are searching for the best talent for a (Sr.)** **Troubleshooter** **to be in** **Leiden, Netherlands** **.** Be part of our vibrant Process Support Department, where we ensure smooth BU1 manufacturing operations and maintain outstanding quality and safety standards across all units, including Fermentation, Pre-culture, Bioreactor Assembly, Primary Recovery, Downstream Processing, and Column Packing. As a crucial member of the Troubleshooter group, you'll provide valuable second-line support, tackle challenges, and drive investigations. Enjoy an engaging work environment with a **flexible 16/7 shift schedule** , allowing you to make a real difference in our dedication to excellence. Come and make your impact with us! **You will be responsible for** **:** + Deliver crucial second-line troubleshooting to help reduce production downtime and keep our operations running efficiently. + Share your expertise by advising on technical disturbances, Delta-V, and system issues, contributing to our team's success. + Collaborate with us in formal investigations to uphold product quality and compliance, ensuring we meet and exceed industry standards. + Take part in updating procedures based on compliance and investigation findings, playing a vital role in continuous improvement. + Facilitates the introduction of innovative systems and optimize processes, making a meaningful impact on our efficiency. + Utilize LEAN tools to improve our troubleshooting processes, encouraging a culture of creativity and innovation. + Gather and analyze data to support our investigations, empowering informed decision-making and driving improvements. **Qualifications / Requirements:** + A relevant MBO-3 or MBO-4 degree, or an equivalent HBO/WO education, complemented by 2-6 years of valuable experience in production processes. + Hands-on experience with upstream and/or downstream production processes and equipment, showcasing your technical skills and expertise. + Proficiency in MS Office, along with proven data analysis skills and specialized knowledge in business applications, enabling you to thrive in a collaborative environment. + A genuine interest in production equipment and automation systems (such as DeltaV) that drives efficiency and innovation. + A proactive approach to working in a GMP environment, empowering you to effectively tackle challenges and improve product quality. + Strong decision-making capabilities, excellent organizational skills, and flexibility to adapt to changing priorities. + The ability to work independently with confidence while also being an encouraging team player. + A positive and resilient attitude that helps maintain a calm and productive atmosphere, even under pressure. + A readiness to embrace shift work and on-call responsibilities, contributing to our team's success. + Basic knowledge of LEAN principles, alongside a good command of English; proficiency in Dutch is an encouraged addition! This is an excellent opportunity for someone looking to further develop their skills and gain valuable experience within a dynamic team. If you are motivated, have process experience, are flexible and eager to contribute to our success, we would love to hear from you. \#RPOAMS